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Fènix Hotel

4.0 star property
Upscale spa hotel, walk to Caldea Spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Fènix Hotel

Exterior
Property amenity
Property amenity
Premium bedding, minibar, in-room safe, desk
Breakfast and dinner served, Spanish cuisine
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
  • Popular LocationCaldea Spa5 min walk
  • Popular LocationAndorra Massage12 min walk
  • Popular LocationPyrenees Andorra Shopping Centre17 min walk

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room (2 adults + 1 child)

Standard Triple Room (2 adults + 1 child) | Premium bedding, minibar, in-room safe, desk

Standard Triple Room (2 adults + 1 child)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

10/10 Exceptional

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

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About the neighborhood

Les Escaldes

Located in Escaldes-Engordany, Fènix Hotel is in the historical district. Escaldes-Engordany Arts Centre (CAEE) and Carmen Thyssen Museum are cultural highlights, and travelers looking to shop may want to visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Pitch & Putt El Torrent and Palau de Gel are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with mountain biking, ecotours, and rock climbing nearby.
Visit our Les Escaldes travel guideOpens in a new window

What's nearby

  • Caldea Spa - 5 min walk
  • Andorra Massage - 12 min walk
  • Pyrenees Andorra Shopping Centre - 17 min walk
  • Church of Saint Stephen - 20 min walk
  • Casa de la Vall - 3 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • La Seu d'Urgell (LEU) - 33 min drive

Restaurants

  • siam shiki - 6 min walk
  • L'informal - 4 min walk
  • La Tagliatella Escaldes - Engordany. Andorra - 3 min walk
  • Cal Forest - 3 min walk
  • Jaleo - 3 min walk

About this property

Fènix Hotel

Upscale hotel in a shopping district
Close to Caldea Spa and Pyrenees Andorra Shopping Centre, Fènix Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site Spanish cuisine restaurant, Restaurante Kronos, offers breakfast and dinner. In addition to a business center and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Bicycle tour information, a front-desk safe, and an elevator
  • A 24-hour front desk, meeting rooms, and a TV in the lobby
Room features
All 120 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with bathtubs and free toiletries
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 26 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Onsite parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily: EUR 12 for adults and EUR 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Restaurante Kronos
  • Lobby Bar

Things to do

  • Bicycle tour information
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property's pool and sauna is closed 1-4:30 PM

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Covered self parking fee: EUR 26 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 7.00 per person, per stay and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 5 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
Fènix Hotel Hotel
Golden Tulip Andorra Fènix
Fènix Hotel Escaldes-Engordany
Fènix Hotel Hotel Escaldes-Engordany

Frequently asked questions

Does Fènix Hotel have a pool?

Yes, this property has an indoor pool. Pool access starts at 10:00 AM.

Is Fènix Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fènix Hotel?

Self parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Fènix Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Fènix Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Fènix Hotel located?

Situated in the historical district, this spa hotel is within a 10-minute walk of Escaldes-Engordany Arts Centre (CAEE) and Caldea Spa. Carmen Thyssen Museum and Perfume Museum are also within 10 minutes.

Fènix Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 335 reviews" "
Rating 8 - Good. 137 out of 335 reviews" "
Rating 6 - Okay. 36 out of 335 reviews" "
Rating 4 - Poor. 20 out of 335 reviews" "
Rating 2 - Terrible. 6 out of 335 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well positioned hotel for the shops and restaurants, the staff are very helpful and friendly, the buffet breakfast is superb. All in all a very nice hotel where we have enjoyed staying several times.
Stayed 6 nights in Mar 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at check in were great. Very helpful with getting luggage to the room.
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well placed hotel, convenient for the shops and restaurants.
Stayed 6 nights in Mar 2023

4/10 Poor

Guillermo

Stayed 2 nights in May 2022

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and in a good position. The staff are very friendly and helpful. The only thing that was slightly disappointing was the breakfast, we understood that due to COVID restrictions the buffet breakfast was not possible and the food had to be served to us, but even the cooked food was not very hot which was due to the circumstances not the hotel's fault.
Stayed 6 nights in Feb 2022

10/10 Excellent

lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
A wonderful hotel in a great location with stunning views
Stayed 1 night in Oct 2021

10/10 Excellent

Leonardo

Liked: Property conditions & facilities, room comfort
Great location and super clean
Super fast check-in, super clean due to Covid procedures (including free mask and gel) and great location with lots of cafes , supermarkets and at usual shopping street.
Stayed 1 night in Jul 2021