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Hotel Tropical

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Tropical

Bar (on property)
Skiing
Indoor pool, outdoor pool
Exterior
Lobby
Hotel Tropical sits near Caldea Spa, offering a peaceful getaway with two restaurants serving international dishes. Guests unwind at the spa facilities while families enjoy quality time between the arcade/game room and the children's playground.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
  • Pool
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Triple Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (3 Adults)

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Deep soaking bathtub
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Deep soaking bathtub
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (2 Adults and 1 Child)

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Triple Room (2 Adults and 1 Infant)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (2 Adults and 1 Infant)

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Quadruple Room (4 adults)

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room (4 adults)

Highlights

Soundproofed
Air conditioning
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Quadruple Room (2 adults and 2 children)

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room (2 adults and 2 children)

Highlights

Soundproofed
Air conditioning
TV
Sofa bed
Deep soaking bathtub
Private bathroom
Hair dryer
Minibar
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Map
Av. Pont de la Tosca, 25, Escaldes-Engordany, Andorra, AD700

What's nearby

  • Caldea Spa - 20 min walk - 1.7 km
  • Andorra Massage - 3 min drive - 2.8 km
  • Pyrenees Andorra Shopping Centre - 4 min drive - 2.8 km
  • Casa de la Vall - 4 min drive - 3.1 km
  • Pal-Arinsal Ski Resort - 16 min drive - 17.0 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • Barcelona El Prat Airport (BCN) - 177 min drive

Restaurants

  • ‪siam shiki - ‬20 min walk
  • ‪Cheese's Art Escaldes - ‬17 min walk
  • ‪Marquet Gourmeterie - ‬15 min walk
  • ‪Excalibur - ‬14 min walk
  • ‪Don Felix Lounge - ‬16 min walk

About this property

Hotel Tropical

Upscale family-friendly hotel near Caldea Spa
You can look forward to a terrace, a coffee shop/cafe, and a playground at Hotel Tropical. Take some time to relax at the onsite spa. Be sure to enjoy breakfast, dinner, and international cuisine at the two on-site restaurants. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a front-desk safe
  • An elevator, massage treatment rooms, and a 24-hour front desk
Room features
All 165 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 25-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Refugi
  • La Toscana

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between March 23 and December 1.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Tropical Escaldes-Engordany
Tropical Escaldes-Engordany
Hotel Tropical Hotel
Hotel Tropical Escaldes-Engordany
Hotel Tropical Hotel Escaldes-Engordany

Frequently asked questions

Does Hotel Tropical have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Tropical pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tropical?

Self parking is free at this property.

What time is check-in at Hotel Tropical?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Tropical?

Check-out is at noon.

Where is Hotel Tropical located?

This family-friendly Escaldes-Engordany hotel is within 1 mi (2 km) of Carmen Thyssen Museum and Caldea Spa. Illa Carlemany Shopping Center and Escaldes-Engordany Arts Centre (CAEE) are also within 1 mi (2 km).

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Reviews

Hotel Tropical Reviews

7.6

Good

8.2

Cleanliness

7.6

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que cancelar por coronavirus, teniamos reseva de viernes a domingo. Sabado cerraron pistas ski y tiendas. Y no nos devuelven él dinero!!
Stayed 2 nights in Mar 2020

8/10 Good

Kike, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities
Me aparecido casi todo bien ,si no fuera por el bar y restaurante ,que al medio dia no habre y a la noche solo hay bufet libre ,carisimo y la comida y el.surtido ,no es para tanto ,mas bien seria un bufet de 10 u 12e ,no 26e me parecio muy excesivo.ñara lo qie era ,pero es que si vais al bar ,solo habia pi,za ,un viernes a las 8 de lantarde.,no tenian ni pan pafa un bocata . A si que el hotel ,la puscina y las habitaciones muy bien ,pero si teneis quw comer o cenar ,iros fuera del hotel .
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist gut zu erreichen, die Zimmer sind sauber, das Essen ist gut und es gibt eine Garage.
Stayed 2 nights in Feb 2020

4/10 Poor

A, St gaudens

Liked: Cleanliness, property conditions & facilities
Bcp trop bruyant pour le prix . Nous étions côté route , circulation intense et extrêmement mal isolé .. avec un bébé à éviter !!! De plus on nous dit accès au wifi , ça ne marchait absolument pas ! Très cher pour la nuit passée ..
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Estuvo todo bien. Muy contentos con este hotel aun que nuestra estancia a sido corta.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy completas, pedimos una cunita y sin problemas nos pusieron una, lo peor es que por el aparcamiento nos cobraron 20€,( es muy difícil aparcar y aprovechan eso para poner un precio desmesurado por dejar el coche en el parking una noche) y bufete es muy completo, pero también encontramos excesivo que nos hicieran pagar 16'5 € por cabeza!!!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Proprete excellente tres bon acceuil bonne literie et chambre spacieuse Piscine et jacusi accessible sans supplément de tarif Seul bémol le parking est un peu cher mais point positif il est assez grand et en sous sol protege en cas d'intempérie.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relación calidad precio adecuada. Complicado el tema de aparcar cosa que aprovechan para cobrar el parking, pero con nieve fio y viento sin posibilidad de aparcar cerca es la mejor opción.
Stayed 1 night in Feb 2019

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es agradable. La situación dentro de la ciudad es adecuada. Pero el precio de la plaza de aparcamiento me parece excesiva
Stayed 1 night in Jan 2019

6/10 Okay

Ricardo, Tarragona

Liked: Cleanliness, room comfort
Hotel relación calidad, precio...bueno, pero tiene varios puntos negativos. Ubicacion al lado de la carretera y si quieres usar el parking te piden 20 € al dia y sino te tienes que buscar la vida para encontrar aparcamiento. El restaurante muy caro para lo que te ofrecen el el bufet libre.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かった

カーディーラーが併設されている為、宿泊用の駐車場の案内が分かりにくい。 屋内駐車場なのは良いが駐車料金が高いし、何故か湧くより斜めに停めさせられた。 部屋はそこそこ広くてベッドは特に広く快適で、最上階にはジャグジーもあって良かった。 食事は朝夕ともにビュッフェ形式で品数も多くて満足出来た。
Stayed 1 night in Feb 2018

8/10 Good

Susana, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel estupendo, bien situado.

La zona spa es un plus, la comida es bastante buena, bien situado. Muy buena opción para esquí y turismo de compras. También excelente para niños. Repetiremos sin duda.
Stayed 4 nights in Dec 2017

8/10 Good

Xavier

Liked: Staff & service

Hotel limpio y bien situada para ir a pistas

Buen hotel para ir con niños, zona infantil

2/10 Terrible

NURIA, Tarragona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No "encontraron" un móvil que olvidé en la habit.

Olvidé un teléfono móvil en la habitación que "nadie encontró".

10/10 Excellent

Juan Jose, Santa Coloma de Gramanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

una estancia inolvidable

muy buen hotel lo recomiendo sobre todo la zona de la piscina tanto el servicio como la limpieza un diez.hotel ideal para ir en familia, sobre todo los niños son los que disfrutan mas con la piscina quedamos muy sastifechos muchas gracias.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy completo

Hemos pasado una estancia muy cómodos y la atención excelente

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Personal insuficiente para atender. Sin plazas de parking en los alrededores y el suyo cobran 19eur la noche. Sin servicio de comidas. Intentan cobrar cargos adicionales culpando a las web de reservas de engañar con la información proporcionada. Se enfrentan a los clientes o les trasladan la responsabilidad de las cuestiones que surgen. El intento de cargos adicionales es sistemático.

10/10 Excellent

Najla, Oise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel très très bien

Hôtel excentré du centre et des rues commerçantes d Escalades. Nous y sommes aller à pieds en 10 min. L hôtel est grand avec parking en sous sol. Nous avons eu toutes les explications à laccueil. La chambre triple était spacieuse. La literie très correcte. Des petites bouteilles d eau gratuites dans le mini bar. La chambre etait propre. La sdb avec baignoire et wc séparé etait tres tres propre. Il y avait de nombreux rangements. Au 7eme et 8eme étage il y a un espace jeux pour enfants et une piscine. Le petit déjeuner est correcte et servi jusque 11h au 2ème étage pour 8eur par adulte. Le petit déjeuner est gratuit pour les enfants de moins de 6ans.il y a du pain des fruits des jus d'y lait et du bon café.et des produits de qualité. Nous réserveront encore dans cet hôtel.

6/10 Okay

Miriam, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positivo.

Agradecida por la comodidad y limpieza de la habitacion. Lo único negativo la tarifa del parkin .

10/10 Excellent

Jean-Michel, Bertignat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le luxe à prix abordable

De passage en Andorre pour visiter un client, j'ai séjourné dans cet hôtel et il est super. Seul petit bémol, le Wifi qui n'est pas top du tout. Pour le reste c'était vraiment parfait !

10/10 Excellent

Josep, Cubelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvere cuando regrese a Andorra, personal muy atento y profesional. Hemos utilizado los servicios del hotel, piscina restaurante y bar y parking todo perfecto.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its not a hotel its a zoo with staff don't know wh

Unpleasant, its a 2 start hotel no more. Facilities, managements inflexible uncourteous

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Mejor con una sonrisa

El hotel dispone de instalaciones muy buenas para familias. No obstante el servicio y trato con el cliente deja muchisimo que desear.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Sirc, Bcn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019