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"Friendly staff"

"The Hotel itself was a great experience. The breakfast and Dinning area by the lobby could have better customer service, especially since they were not busy at all. Also the hours to order dinner should be updated since we tried to order food at 7pm on a Tuesday. Then to find out they were closed. "

"Walking distance to most of what we wanted to see. "

"Excellent value. Clean rooms, courteous staff, graat breakfast included. "

"Such a great location! There is a pretty popping bar at the rooftop so can get pretty crowded in the lobby in the evening. My kids had a great time but if seeing 21+ crowd bothers you look elsewhere. Hotel is very trendy, updated, and right in the middle of everything in the city. Really cool place and will stay again."

"Love the Embassy! This is a great location and walking distance to so many fun things. The breakfast is great as usual and very friendly employees. Love the mezzanine area for breakfast and happy hour. "

"Clean room, staff was friendly! Fridge in room, microwave in market. We didn’t park a car but it was $60-$75 a night. Located walking distance to everything we wanted to go do. Deposit of $70 a night. They also provide umbrellas for a $20 hold. "

"Clean rooms, great staff, great amenities. Next to the loop and the red line. In the heart of downtown Chicago, very historic and beautiful. "

"It is a very old hotel that is very well maintained. Room temperature is controlled by maintenance."