The Gem Museum Suites, located close to Lake Michigan, offers a serene retreat with cooked-to-order breakfast and a garden oasis. Stay active at the 24-hour gym or unwind on the terrace. With laundry facilities, free in-room WiFi, outdoor furniture and an off-leash area for pets - there's something for everyone.
Located in Evanston, The Gem Museum Suites is in the city center. Art Institute of Chicago and Rosemont Theatre are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Visit our Evanston travel guide
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free aparthotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like an all-in-one washing machine and dryer and a coffee/tea maker.
The Gem Museum Suites offers 71 air-conditioned accommodations with all-in-one washer/dryers and coffee/tea makers. 45-inch LED televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a 24-hour fitness center.
Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
A bar/lounge
A restaurant
Dining table
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Living spaces
Dining table
Window screens
Entertainment
45-inch LED TV with cable channels
Outdoor areas
Fully-fenced
Garden
Outdoor furniture
Terrace
Laundry
All-in-one washer/dryer
Laundry detergent
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Pet friendly
Welcoming dogs only
Fee: USD 100 per pet per stay
Service animals exempt from fees
Off-leash area
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator (36 inch wide door)
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Daily housekeeping
Free local calls
Iron/ironing board
Phone
Restaurant dining guides
Location highlights
In the city center
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Fire extinguisher
General
71 units
Banquet hall
Connecting units available
Garden
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is The Gem Museum Suites pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at The Gem Museum Suites?
As of 6 June 2026, prices found for a 1-night stay for 2 adults at The Gem Museum Suites on 6 July 2026 start from AED 641, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Gem Museum Suites?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at The Gem Museum Suites?
Check-out is at 11:00 AM.
Where is The Gem Museum Suites located?
Located in Downtown Evanston, this aparthotel is 1.1 mi (1.8 km) from Lake Michigan and 1.4 mi (2.3 km) from Northwestern University. Grosse Point Lighthouse and Baha'i House of Worship are also within 3 mi (5 km). Evanston Davis Street Station is only a 5-minute walk and Davis Metro Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Gem Museum Suites Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The most surprising thing about this hotel is that it came with a washer dryer which was fantastic as I’ve been travelling for about a month and it was really wonderful to have that service. Plus it’s a very quirky hotel in the best way love the Clock collection!
The property was as advertised. Close to downtown Evanston and an easy walk to restaurants, bars, etc…The included breakfast was exceptional and the staff were very accommodating. I would
Highly recommend staying at the GEM.
The property and rooms were super clean and comfortable. I was so surprised to see this hidden GEM in Chicago. It is close to Devon street where we love to go for food and shopping so GEM will definitely be our stop every time we are in Chicago area. Breakfast was so good not the usual buffet at other places but a made to order and hot and yummy. The service was outstanding. I would give it a 10/10 and totally recommend it.
The staff was very communicative, which I appreciate. The breakfast was great and the waitress was a delight. The room was exceptional.
Kristine Pedersen
Stayed 1 night in Apr 2026
Verified
4/10 Poor
Pamela
24 April 2026
Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
2 bedroom handicapped accessible suite was reserved. The bathroom was located inside the master bedroom, which allowed no privacy and was very inconvenient. The wheelchair could not fit beside the bed leaving the lobby bathroom as the only option. Grateful it was only 1 night since a shower waa not possible. Complimentary breakfast was delicious.
Great well taken care of boutique hotel. Loved the decoration and the quiet area of Evanston. Breakfast was great and a sit down service that was much appreciated.
Michael
Stayed 1 night in Apr 2026
Verified
6/10 Okay
Jessica
8 April 2026
Liked: Cleanliness
Overall, stay was fine. Good location, but we froze. We didn’t realize there were blankets tucked in the closet. Essentially there were just sheets on the beds.
Breakfast made to order was awesome. Parking = meh, but it’s Chicago. This place is a hidden gem. (No pun intended).
Leanne
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Eve C
2 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay! Initially, there was a problem with the shower and they changed our room right away. The room was spotless including the kitchen area. Breakfast was delicious. Parking was convenient, especially when using the side entrance to the hotel. We would definitely stay there again.
Eve C
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
German
4 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a fantastic hotel with super friendly staff
German
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Sarah
3 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience.
Sarah
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Duncan
29 December 2025
Liked: Cleanliness, property conditions & facilities, communication
Lovely
Duncan
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Andrea
27 December 2025
Liked: Cleanliness, property conditions & facilities, communication
Lovely stay with helpful staff excellent location. Breakfast is a wonderful full dining experience -no pre packaged chain hotel offerings. One can easily walk to shopping, dining, cafes and Lake Michigan. Rooms very clean with lots of storage /closet space. Mini kitchens are fully equipped with new appliances that all work! Only comment is that bed and pillows were very firm and made it uncomfortable to sleep-this is the reason for 4 stars and not 5.
Andrea
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Lyndee
20 December 2025
Liked: Cleanliness, room comfort
Excellent accommodations and very clean. I think the breakfast could have higher quality and healthier options with fresher fruit and vegetables although what is offered is tasty for sure. Staff is mostly very nice and helpful.
Lyndee
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Rebecca
23 November 2025
Liked: Cleanliness
The location was very convenient to northwestern university. The breakfast was very nice. But the room/suite was lacking. The bathroom was located off of one of the bedrooms so we all had to walk thru the bedroom to use it. The other bedroom should at least have a mirror so the other occupants can get ready outside of the bathroom. The overnight staff was very disappointing. We attended a theater production and came in after midnight. Our room key did not work to open the main door. The front desk staffed 24/7 did not answer our phone calls or the doorbell for 10-15 minutes. I had to walk around the outside of the building and look into the office where the front desk person was sitting there. Then she let us in.
Rebecca
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Heather
11 November 2025
Liked: Cleanliness, amenities, communication
Clean room
Heather
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Julia
27 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Great stay. The studio is small but has everything necessary.