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"The Pod from terminal 5 is the best!! Literally take elevator to 2nd floor, get into this little automated pod which takes 5 min to parking lot & a few min walk to hotel reception... Check in was amazing - staff super friendly & advised to self check in since I was early ... Only reason I give 4 stars is it's in need of a facelift.. bathrooms a little 'old' & carpets could be replaced in hallway... also I literally got the furthest room from reception even though I checked in early? But super convenient since I had a morning flight & would stay there again for the convenience..."

"Was really good "

"Beautiful hotel conveniently located next to Terminal 5 at Heathrow. Will definitely stay here again next time I am passing through."

"Room, food and service were all excellent - especially Jayne in the Bar / Dining area. Only minor drawback was the temperature of the hot water in the shower and bathroom - not very hot."

"The breakfast was average with good value. My TV remotes battery was low and I could not use the TV. The staff came up with a replacement with new batteries. A shower conditioner was empty. beter review is required of all amenities prior to making public. Not sure if I would recommend."

"The Village are always good"

"Room was very clean and bed was comfortable. I didn’t have breakfast because I thought it was a bit pricey. I was very unhappy about having to pay £10 to park the car"

"Airport shuttle is not free and is a paid service. Beds are not comfortable enough. No water bottles in the room or for free. Breakfast and servers are great!"

"Stayed at this hotel many times before or after a trip Parking can sometimes be a challenge but you can normally squeeze in This time we were met and greeted by staff in the foyer Check in is straight forward The hotel is a bit of a rabbit warren and sometimes you have to walk a fair distance to your room Always nicely presented but this time the air con was ineffective and we couldn’t open a window We are in cast iron and the food was great even though we seemed to wait a long time for it Staff are very nice Breakfast is excellent with a good range to choose from We will be back as and minor issues outweigh what is normally a comfortable stay"