"It was our second stay at McDonald Crutherland House Hotel and we were disappointed in the lack of care and attention that we received this visit. We ran low on toilet roll and asked the front desk twice and still never received an extra toilet roll. We had to ration our last 1/4 roll very carefully! Breakfast service was awful on one morning, the server completely ignored us, served two other people before us who had arrived after us. They had their food before we’d even placed our order. I’m...
"I stayed for a night in early August. Had an evening meal for which there was no ‘service’ charge added. I stayed again at the end of August & had an evening meal only this time there was a ‘service’ charge of 10% added. I challenged this only to be told “it is on the menu”. It was not ‘on the menu’. The charge was returned but why was it there to start with & nothing to alert you to what I was later told was a discretionary payment! The receptionist on each visit was fantastic. The restaurant...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.