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St Falls

3.0 star property
Skiers enjoy direct access to Rocky Valley Lake while spa-goers indulge in massages and body wraps at this Falls Creek Country Club retreat

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St Falls welcomes outdoor enthusiasts and relaxation seekers amid Falls Creek Country Club's scenic landscape. Enjoy international dishes at two restaurants, sauna and steam room sessions, ski-in/ski-out lake access, indoor/outdoor pools, on-site laundry, and praised staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

About the neighborhood

Located in Falls Creek, St Falls is in a rural area and in the mountains. Falls Creek Country Club and Falls Express are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rocky Valley Lake. Mt Beauty Visitor Information Centre is another place to visit that comes recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snow tubing. Visit our Falls Creek travel guide
Map
17 Bogong High Plains Road, Falls Creek, VIC, 3699

What's nearby

  • Aerial View of Snowy Falls Creek Ski Fields, Victoria, Australia
    Falls Creek Alpine Resort
    1 min walk - 0.0 km
  • Falls Creek Country Club
    Falls Creek Country Club
    1 min walk - 0.0 km
  • Falls Express
    1 min walk - 0.0 km
  • Falls Creek Museum
    2 min walk - 0.2 km
  • Gully Chair
    5 min walk - 0.5 km

Restaurants

  • Gateway Cafe
    6 min walk
  • Cloud 9
    9 min drive
  • Snonuts Donuts
    1 min walk
  • The Frying Pan Hotel
    13 min walk
  • Falls Ceek Hotel
    10 min walk

About this property

St Falls

Family-friendly hotel near Falls Creek Country Club
Located close to Falls Express and Rocky Valley Lake, St Falls provides a grocery/convenience store, a terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body treatment, or a body wrap. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Smoke-free premises, an elevator, and wedding services
Room features
All guestrooms at St Falls offer comforts such as private outdoor hot tubs and furnished balconies, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with satellite channels and DVD players
  • Wardrobes/closets, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (AUD 150 per night)
  • Limited onsite self and valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bazaar Marketplace
  • Stingray Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AUD 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

7 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 100.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Airport shuttle fee: AUD 550.00 per vehicle (roundtrip)
  • Valet parking fee: AUD 150 per night
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 9 AM to 9 AM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does St Falls have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9 AM–9 AM.

Is St Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at St Falls?

Check-in start time: 4 PM; Check-in end time: 9 PM.

What time is check-out at St Falls?

Check-out is at 10 AM. Late check-out is available for AUD 100.00 (subject to availability).

Does St Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 550.00 per vehicle applies.

Where is St Falls located?

Located in the mountains, this ski-in/ski-out hotel in Falls Creek is within 1 mi (2 km) of Falls Creek Country Club and Falls Express and close to winter sports such as cross-country skiing and snow tubing. Rocky Valley Lake and Mt Beauty Visitor Information Centre are also within 20 mi (32 km).

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Reviews

St Falls Reviews

9.0

Wonderful

8.8

Cleanliness

9.4

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 130 out of 206 reviews
Rating 8 - Good. 52 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

Reviews

Verified

2/10 Terrible

Jason

Liked: Communication
Disliked: Cleanliness

5 star price. 3 star property

Property is run down and unclean. We were booked for 4 nights and left after 2. It was booked to celebrate a special moment and was terribly disappointing. Would not stay again. Would not recommend. The only positive part of the resort was the staff. They were more then amazing.
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, room comfort, communication

Extremely handy location

Well located apartment at the ski field. Comfortable and warm. Could hear the music from the bar outside in the next building, but it was turned down by a reasonable hour. Friendly staff.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall stay was very pleasing.It would be nice if more info about which onsite services which are available seasonally i.e 24 hr reception etc.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and service. Friendly and professional checkin
Stayed 2 nights in Feb 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, communication

Not a place to visit in summer

Not a great place in summer. No restaurant open the night we arrived, only a small grocery store which closes at 5pm. If we had arrived after that time there would be nothing to eat and it’s too far back down the mountain to anywhere else. The whole village pretty much closes down for repairs over summer. Saw lots of tradies. No entertainment, shops or reasonable restaurants open.
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Ruby

Liked: Cleanliness, room comfort, communication

Amazing views

Good location with amazing views. Both receptionist and housekeeper are very helpful. We did enjoy our trip. Thanks guys!
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, room comfort, communication

High country

Great place for a holiday
Stayed 2 nights in Dec 2020
Verified

8/10 Good

FlyFisherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and very comfortable. Great communication - they rang me to confirm checkin as I hadn’t yet rung them. My only gripe was the minibar had a half drunk bottle of Diet Coke when I arrived so I hope I don’t get charged for it. Thanks for a very comfortable stay
Stayed 1 night in Feb 2020
Verified

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upset the pool, gym and sauna was unavailable. Room was clean, very comfortable and has everything you'd need.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Lovely spot, great view. Room not as high end for what was paid.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, room comfort

Great Apartment No Restaurant

Great apartment, friendly efficient reception, spa on the balcony was awesome on a cold foggy night. Unfortunately dining options were limited. The hotel's restaurant was closed and no in house bar available except for a well stocked mini bar. I understand that this is off off season as we live in a resort also however I feel this information should have been included in the booking process which stated 2 restaurants. We did have a very nice dinner at The Frying Pan but had to drive to the restaurant.
Stayed 1 night in May 2019
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service

Lovely but not 5 star.

The location of this hotel is superb. The view from the room was amazing, and in winter season you are as close as possible to the main lift. Once the hotel is in full swing in winter season I’m sure it will be warmer, but our room was very cold when we arrived, and the floor heating was not working. Despite being 3 degrees outside, the room heating had not been turned on prior to our stay, so it took several hours ( overnight) for the room temperature to come up to a comfortable level. There were a few other maintenance issues that the manager assured us would be resolved before ski season starts. The manager was very pleasant and helpful and did bring us blankets when we requested them. A comfortable room for two, but the sofa bed was old, thin and uncomfortable for our daughter, and not made up properly. (It was unclear if the sheets were clean or previously slept on.). We still had a great stay, but it was not up to the standard we had expected from previous reviews. I hope these issues can be fixed up, because the location is absolutely superb and the manager was lovely.
Stayed 2 nights in May 2019
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The hotel and location were fantastic, the spa on the balcony and its view was spectacular. However the rooms bathroom was slightly run down and needs a little attention. The iron and iron board need to be replaced. Overall it was a pleasant stay.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

JJ

Liked: Cleanliness, property conditions & facilities
The apartment was great - spacious with a great view. But with 2 of us there the tea/coffee amenities weren’t very generous. There were only 2 ‘normal’ tea bags (sorry but earl grey and peppermint don’t count as normal to me!) and no milk. We called to ask for milk (just UHT was all we needed) and they were quick to bring it but just one cup of tea in an apartment with a full kitchen seems a little stingy to me.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Amenities, property conditions & facilities
It was lovely weekend up the mountain. Your hotel we will using 2 time and like it everything. Thanks for having us
Stayed 1 night in Feb 2019
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location. It's all about Location.

What a magnificent location for a weekend away, albeit just after the ski season 2018. Our room had an Awesome view down Kiewa Valley and on our first nite in, the Sunset was positively amazing. Especially with a glass of wine in hand.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

F&B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the fact that the whole of Falls was deserted. Great trip, comfortable room and bed. Just about everything you need in the unit. We loved Mt Beauty township; managed to complete our food shopping. Met the locals and had coffee there each day, we felt very welcome. Loved Bogong, in particular down where the two creeks met right at the bottom of the village; stunning. We were lucky enough to be in th3 region when it appeared everything was in flower; gorgeous.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is a very nice place to stay, with nice clean rooms and friendly helpful staff. The rooms are large and very comfortable with beautiful views of the mountains
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Catherine

Disliked: Property conditions & facilities, room comfort

QT Falls was a great disappointment!!!

If you have ever stayed at one of the QT hotels they are usually decorated with chic and quirky furnishings, they feel luxurious, are always immaculately clean and worth every dollar spent. I can not say the same for QT Falls! The rooms were dated, cheap and nothing like what you would expect from the QT brand. The furnishings are cheap and everything is damaged, dirty and stained. Not what you would expect for how much the rooms cost. Upon research and a chat with staff we found out the hotel is not owned by QT but rather managed by QT and the difference is huge. The only redeeming quality is how close the hotel is located to the chair lift for skiing. I definitely won't be returning to QT Falls and will think twice next time I come across a QT hotel.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family friendly ski resort we’ve been to yet!

We absolutely LoVEd this hotel! It was our home away from home. The rooms were lovely and the community was so welcoming we never wanted to leave!
Stayed 4 nights in Jun 2018
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great appartment with beautiful view of the mountains on my stay watch a staning sunset from the balcony, I was not able to use the hot tab on the balcony due to new legislation over all great place.
Stayed 2 nights in May 2018
Verified

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QT falls creek

overall was a great experience. my only recommendation would be for the heaters to be switched on before arrival as it took a long time for the room to heat up. other than that all facilities were great. will definitely go back
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for weekend escape

the apartment was comfortable and clean . it was a kind of luxury to have a SPA in balcony to enjoy the mountain views and loved the bath tub in the bathroom ! heating in the bedroom and slab heating available but it was NOT working during the stay , the floor was too cold .
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay but...

The hotel was fine. The room was comfortable and well appointed. The staff were pleasant but being the quiet season, the front desk not manned. There was an issue with the HWS in our room which was not addressed. The water was tepid at best. My wife mentioned it during the previous evening and the water temperature was similar the next morning. If you were staying there in winter coming in after a hard day's skiing, this would be a huge issue for most people.
Verified

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Good place to stay - very few food options this time of the year, which was not reflected on the websites for the area. I paid through Wotif but was still charged by the hotel even after confirming with them that it was pre-paid. I rang them after my trip where they confirmed they had made a mistake. They committed to reversing the charge and was told I would receive an email stating so. Four days later this has still not occurred. This is the first time in 10 years plus of using Wotif that I have had this problem.
Stayed 1 night in Mar 2018