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"True 5 star experience. Room was spotless and premium. Fit and finish of the hotel is great. Overall made for a comfortable stay. "

"The room-cleaning lady and restaurant staff were very friendly and accommodating. Excellent service!"

"Good hotel"

"Love the laundry room "

"I’ve stayed here many times, but something has changed with their wifi access. It’s set up to take your cell number and send an access code by text. Unfortunately, the system only accepts Chinese cell phone numbers. I tried explaining this to the desk manager, but it wasn’t being understood. If you stay here, be prepared to have someone come to your room with their Chinese cell phone in order to get you online, or just stay at Crown Plaza next door and skip the hassle. "

"Good"

"I stayed on the 53rd floor—what a breathtaking view! The hotel was beautiful, with a clean, contemporary room that felt more luxurious than most five-star hotels I’ve experienced in the U.S."