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"Enjoyed our staff at the lake Louise inn. Staff are always wonderful, and we love the buffet breakfast in the lodge. We stayed in lodge 2 and it felt a bit outdated and run down but we still had a great stay. Will be back in 2 weeks to stay in a deluxe room this time."

"We had another incredible stay at Fairmont Lake Louise. My family has been coming here for over 30 years, and it continues to exceed expectations every time. The views are absolutely unreal, the rooms are comfortable and well maintained, and the entire property is just stunning. What really stands out is the service — every team member goes above and beyond. We were also celebrating our daughter Mia’s birthday, and the staff made it feel extra special, which meant a lot to us. Truly one of the most beautiful and well-run hotels in the world. Already looking forward to coming back."

"Very impressed with a relaxing and fun atmosphere. A pre-dawn walk around the lake as the sun came up was priceless. Breakfast was a great change of pace from the regular offerings at most places. 5+ stars for sure!!"

"The staff was very polite and check-in went well. Unfortunately, the room had very musty smelling linen and towels, and the room was not very clean. The toilet did not work and we were offered a new room, but it was 7 AM. We slept in our clothes on top of the bedding. When we went to check out, we had to leave our keys in the room so we were not able to talk to anyone. If I owned the hotel and put someone in that room I would refund their money. We will not be back. "

"We had a really big room. It was quiet and got breakfast. Would go back again "

"Breakfast was good, room was clean. Staff were great. My only complaint was the mattress on bed, I could feel all the springs, definitely time to replace it. "

"The cabins were quite charming, but staff was not helpful - we arrive an hour early with a little kid desperate for a bathroom, and no we weren’t allowed cause our room wasn’t ready. Not only that, when we came back after checking time, the room still wasn’t ready, and because there are no amenities on site, the front desk told us to go to the gym to kill time. The hotel is remote, so there’s nothing around for miles. Incredibly unhelpful, and not set up for families. Their wifi is also terrible - had we known we would have come more prepared to be off grid with little kids. There is also no food anywhere except driving into a convenience store in lake Louise - again had we known, we would have come prepared. Just not as advertised and no hospitality at all."

"Yes"