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"We were disappointed that we were on the lowest level as a couple in a Master suite. It did not seem special like the view from up above would feel. Also up above seemed like it would have more light. But we were told by receptionist that only 2 and more bedrooms were up above. The little patio was dirty, unswept. The office/lobby/ cafe was closed in the evening so no where to get waterbottles, snacks or any food. We did love eating dinner at Bluefin down the road but felt like there should be something available at Surfside after the cafe closed at 3:00. It seemed like Bluefin is more special but to stay there was already booked for our timeline. In comparison Surfside seemed very disappointing."

"Very cute room. A nice view of the lake and walking distance to the shore. Would recommend and for future bookings!"

"Beautiful place the views were just great everything was done to make your stay enjoyable"

"The hotel was clean, our room was nice and clean, the beds were comfortable. The front desk staff was decently friendly, but the food, the continental breakfast was awful."

"Room was smaller then expected, toilet not working properly, key didn’t work to get onto Fitness/ hot tub area. Probably would not stay at again "

"We stayed two nights during the off season (May 2026). There were very few guests staying at the resort. There were not enough towels, etc. for two people and I had to call for more supplies. I asked that they be dropped off inside the door as we would be gone most of the day. They were left on the ground in front of our door on a rainy day (they were in a plastic bag). No room service was done during our stay (beds weren't made, used towels not exchanged). I called the front desk and was told room service was only completed upon request. They should have told us that at check in time. Although the front desk employees were friendly and professional, the operating policies were not acceptable. I would not recommend this resort hotel."

"This place is an absolute dump. Aside from the friendly woman staffing the front desk, who I could see was embarrassed to even be working there, I can not think of one good thing to say. The place was filthy, the heat did not work (so I had to move rooms), and the beds were pathetically soft. Apparently it is for sale and they are letting it go to the dogs. "

"We loved the outdoor fire pits! We don’t have that at home so it is very nice to enjoy a bonfire with the sounds of waves near us. It was very relaxing 10/10! The staff here were very very lovely. The grill was good although we were getting very tired and was waiting for our check for about 15 mins. Otherwise everything was amazing!"

"Really nice property and rooms in a great location on the Lake Superior coast."