"I was so excited to get one of the cottages for spring break. They advertise onsite dining but the restaurant is closed. Hot tub sign says open until 9, we were told to leave at 7:30. Unfortunately, by the time 5 of us needed to shower, we discovered there was no hot water. The on call after hours staff did not respond to me until 1am. By that time, we had already encountered a giant cockroach and found a bunch of mold in the bathroom. With four kids in tow, we left in the middle of the night for a cleaner place that had functioning hot water and staff. "