Hotel City

3.0 star property
Hotel connected to the convention center in Duomo with a 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel City

Reception
Bar (on property)
Reception
Egyptian cotton sheets, premium bedding, down comforters
Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AED 839
AED 957 total
includes taxes & fees
29 Sep - 30 Sep

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room with Private External Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Via Sant'Antonino 18, Florence, Città Metropolitana di Firenze, 50123

What's nearby

  • Piazza di Santa Maria Novella - 4 min walk
  • Cathedral of Santa Maria del Fiore - 6 min walk
  • Ponte Vecchio - 11 min walk
  • Uffizi Gallery - 12 min walk
  • Historic Center - Downtown - 5 min drive

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 22 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel near Basilica of Santa Maria Novella
Located close to Piazza di Santa Maria Novella and Historic Center - Downtown, Hotel City has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • An elevator, concierge services, and a computer station
  • Multilingual staff, local meal delivery service, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel City offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Rainfall showers, deep soaking tubs, and bidets
  • 32-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (EUR 35 per day)
  • Secured covered extended parking on site (EUR 35 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 14 for adults and EUR 10 for children

Things to do

  • Private winery tours
  • Public winery tours
  • Wine tasting room

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • In-room accessibility
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch Smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (some items)
  • Local meal delivery service

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Printer
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Is Hotel City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City?

Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City?

Check-out is at 11:00 AM.

Where is Hotel City located?

Located in Duomo, this hotel is within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

Hotel City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Monika

Liked: Amenities, property conditions & facilities
Everything was perfect, in general I can say that this hotel is located in the perfect area very central and close to everything. The staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

rogelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff in the center of everything
Stayed 5 nights in Aug 2024

8/10 Good

NEMER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a nice area even though parking situation is bad. The man at front desk was very friendly and polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this hotel. My room the first night was hot. The air conditioner was blocked by a wardrobe…I ask for another room and was moved to a much cooler room. Very easy friendly staff. A great location. A 5-7 minute walk from the train station and very close to the city centers.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are super friendly and helpful. Greet you always with a great smile! Location location and a great boutique hotel!!!
Stayed 3 nights in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, older hotel but clean and somewhat modernized. Area is close to many dining options and shopping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tina

Highly Recommend
Hotel City was a perfect location with the best stafff!!!!
Stayed 1 night in Jun 2024

8/10 Good

Roger

Stayed 1 night in Jun 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is outdated. It is spacious and conveniently located in Florence.
Stayed 2 nights in Mar 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro about a 4 min walk. If you say you’re are there for leisure there is a 6 euro tax but for business there is no tax, unique layout of the 2 properties.
Stayed 2 nights in May 2024

10/10 Excellent

Stewart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Ahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Access to all the areas very nice service Reasonable price
Stayed 5 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was friendly and accommodating. Great spot close to the train station and the Duomo.
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
Very good location
Stayed 6 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grat location
This was a nice hotel very close to the main train station so very conveient. Staff was friendly and plenty of sites and restaurants in the immediate area. Although its an older hotel, it was very clean and it had everything you would need. The fridge in room with water was great. Would definitely recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is as stated by the hotel, tho the facilities is bit dated, but it's not like like they are trying to promote it as a modern hotel anyway, can tell they are trying their best to keep everything to the standard. Location and convenient are both excellent that goes without saying. Staff is exceptionally nice and helpful, our flight got delayed for hours, and arrived at the hotel at around 9 or 10pm, upon check-in they even suggest us where for dinner at those late hours, can totally count on their 24 hours reception. And I can confirm with the luggage storage at the hotel too, it is totally free, we checked out in the morning and stored our luggage until same day after dinner to pick it up, just one thing to be noticed tho, that it is not stored in a room but rather in their common area, but the staff has ensured me their safety is well covered by the CCTV, staff at the reception anytime and insurance. In short I will definitely come back to stay if I am visiting Florence again.
Stayed 1 night in Apr 2024

4/10 Poor

Lynne, Boca Raton

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Description said there was air-conditioning at the City Hotel, as well as a sign on the door at the hotel that they had air-conditioning. However, it did NOT. Had to leave with the windows opened and heard the people, dogs etc in the streets 24/7. No ice, No fans. Manager wouldn’t compensate us and told us to talk with Expedia. Even though the staff couldn’t accommodate us, they were friendly. , good location. L was no ice (the machine was broken)
Stayed 2 nights in Apr 2024

8/10 Good

Georgina

Liked: Staff & service
The staff was absolutely lovely and the location is just perfect. Since it is on the more affordable side when it comes to this area of Florence, I really cannot complain. But just so you know, the room was a bit noisy (the other people in the hotel, but the street), and everything smelled vaguely like cigarette smoke. I think it is mostly from just everyone smoking in Italy, then coming inside and sleeping on the mattress. That being said, I had a good stay and felt the price was appropriate.
Stayed 2 nights in Mar 2024

10/10 Excellent

MARIA, Canyon Country

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but well maintained and near everything.
Stayed 9 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for Luçca
Great location, less than a 100 meters from the train station, and great value. A very family friendly atmosphere. Included a nice welcome drink. Easy walk to the wall and city.
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Florence
great older hotel. 5 or 6 minute walk to the main train station & the Florence Cathedral & Baptistry. Numerous options for eating, coffee & shopping (if shopping is your thing on vacation). The room was clean, quite & spacious. I was able to control my heat. There was a fridge in the room. Also, a laundromat was a few doors down from the hotel ( for those who take enough clothing for a few days, and then do laundry). The staff was extremely friendly & helpful. I highly recommend Hotel City.
Stayed 4 nights in Dec 2023