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JR Hotels Hermes Firenze

3.0 star property
Florence's vibrant spirit comes alive at this downtown retreat where charming amenities create a genuine home-like atmosphere for travelers

Choose dates to view prices

Hotel Hermes in downtown Florence offers a cozy base near the Cathedral of Santa Maria del Fiore and Ponte Vecchio. Guests enjoy practical comforts like in-room WiFi, a relaxing bar, and a helpful concierge to navigate the historic city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AED 630
AED 745 total
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017A163B5RFL2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is JR Hotels Hermes Firenze pet-friendly?

Yes, JR Hotels Hermes Firenze allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at JR Hotels Hermes Firenze?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at JR Hotels Hermes Firenze on 21 June 2026 start from AED 630, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at JR Hotels Hermes Firenze?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at JR Hotels Hermes Firenze?

Check-out is at 10:30 AM.

Where is JR Hotels Hermes Firenze located?

Located in Historic Centre of Florence, this hotel is within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. Gallery of the Academy of Florence and Piazza della Signoria are also within 1 mi (2 km). Alamanni - Stazione Santa Maria Novella Tram Stop is only a 2-minute walk and Fratelli Rosselli Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.8

Cleanliness

8.0

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 2 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

Reviews

Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place only rooms in front you hear the tram a little
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location to train terminal.
Stayed 1 night in Oct 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
We stayed here one night to be near the train. Extremely clean and the staff was very helpful and friendly. Easily accessible from the train station. Easy to get wherever you need to go. Would stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Great location everything within walking distance
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable space. Staff very timely and attentive
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during a solo trip to Florence. Very convenient location next to the train station. Room was nice and had good air conditioning!
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Close to the train station, which was convenient but it is loud.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Olesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place in the middle of historic center, even though the train station is across the street. Newly renovated, clean and neat. Nice and helpful staff.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly renovated and it’s very clean. The beds were amazing and super comfortable. It was so convenient for us as it is right across the street from the train and the tram station, so we didn’t have to drag our luggage very far! I felt completely safe. The walls were a little on the thinner side, but overall I highly recommend this hotel.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

susmita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
it was okay bathroom was not comfortable to use, basin small all water went on floor while using it. No kettle to make tea or coffee. rest room was clean all coridoors and lift is very small tunnels.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Cecilia

Liked: Cleanliness, amenities
Great location, very clean room housekeeping was fantastic. Don’t let the abandoned businesses next door deceive you, it’s safe and nice. However the AC was on and room was still hot. Left the window open to keep the room cool and mosquitos kept coming in and biting us in our sleep. So either be hot and uncomfortable at night or risk getting mosquitos bites.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Jongwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location right in front of Firenze Santa Maria Novella station. The only weakness was its tiny sink.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean comfortable and they thought of everything - the breakfast seemed to go on and on into forever.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean. Really new. Lovely staff. Trams outside are noisy so bring earplugs.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Bevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with large room and bathroom. Bed was comfy but you have to ask for a blanket. Convenient to train station but about 15-20 min walk to sites and dining. Lots of high end stores for shopping are nearby. Staff were wonderful! Very nice and attentive. Elevator was not so good - plan on using the stairs. We enjoyed our stay here.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room. Area seems sketchy but we had no issues.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Poor TV connection. Unable to connect to satellite.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buanderie est très bien. déjeuner sec
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Aldo

Disliked: Amenities
Habitación extremadamente pequeña, elevador no funcionaba, aire acondicionado tampoco.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% recomendado, muy limpio y súper bien ubicado y resguardado, la zona es un poco hostil de noche pero vale la pena descansar en este hotel. Me encantó y hasta ahora mi favorito
Stayed 1 night in Mar 2026
Verified

8/10 Good

RINA

受付のスタッフがとても丁寧な対応で、チェックイン時間前だったにも関わらず、
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leanderson Luis

Liked: Cleanliness, staff & service
Quarto limpo, boa localização e cordialidade dos funcionários
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Hotel novo e bem localizado

Hotel 10/10 simplesmente novo. Foi reformado recentemente e está Novo. Confortável, limpo, recepção com atendimento excelente (todos os recepcionistas foram extremamente gentis e atenciosos. A localização é excelente ao lado da estação de trem de Santa Maria novela 3 min a pé. Pra quem vem de trem é ótimo. Da para fazer tudo a pé, tudo é perto. Possiu café da manhã ao custo de 7 euros por pessoa (coisa simples). Sem dúvida ficaria novamente pois o hotel tá novo e o custo benefício foi ótimo.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yik Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
職員友善，十分鄰近火車站，附近有很多餐廳選擇和可以步行至主要景點。 房間十分整潔舒適。
Stayed 3 nights in Oct 2025