Travelers relax on the porch or explore the nearby Central Market, with multilingual staff ready to help them discover this charming downtown neighborhood.
Hotel Panama sits in the Historic Center, offering guests a peaceful retreat with its garden and terrace. Visitors can connect to WiFi in their rooms, grab a drink at the bar, or take advantage of express check-in and check-out services for a smoother stay.
Located in San Lorenzo, a neighborhood in Florence, Grand Hotel Panama Firenze is near a train station. Uffizi Gallery and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano. Spend some time exploring the area's activities, including golfing. Visit our Florence travel guide
Via XX Settembre, 80, Florence, FI, 50129
What's nearby
Fortezza da Basso
7 min walk - 0.6 km
Piazza San Marco
10 min walk - 0.8 km
Gallery of the Academy of Florence
11 min walk - 1.0 km
Central Market
11 min walk - 1.0 km
Cathedral of Santa Maria del Fiore
16 min walk - 1.4 km
Getting around
Strozzi - Fallaci Tram Stop
5 min walk
Florence Statuto Station
9 min walk
Florence Airport, Peretola (FLR)
20 min drive
Restaurants
Base V Juicery
6 min walk
Antica Trattoria da Tito
8 min walk
Caffè Rainer
7 min walk
Pasticceria Robiglio
3 min walk
Caffè Libertà
7 min walk
About this property
Grand Hotel Panama Firenze
Hotel near Cathedral of Santa Maria del Fiore
Located close to Central Market and Gallery of the Academy of Florence, Grand Hotel Panama Firenze provides a terrace, a garden, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Self parking (surcharge), express check-out, and express check-in
A 24-hour front desk, tour/ticket assistance, and multilingual staff
Luggage storage, smoke-free premises, and a vending machine
Room features
All guestrooms at Grand Hotel Panama Firenze feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
2 buildings
4 floors
Built in 1996
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
26-inch flat-screen TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: EUR 25 for check-in after midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 25.00 per stay
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Self parking fee: EUR 20 per day
Pet fee: EUR 5 per pet, per night
Service animals are exempt from fees
Late check-in fee: EUR 25 for check-in after midnight
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017A1Q7NP2S4L
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Panama Florence
Panama Florence
Hotel Panama Hotel
Hotel Panama Florence
Hotel Panama Hotel Florence
Frequently asked questions
Is Grand Hotel Panama Firenze pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Grand Hotel Panama Firenze?
As of 30 March 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Panama Firenze on 31 March 2026 start from AED 240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 20 per day.
What time is check-in at Grand Hotel Panama Firenze?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Grand Hotel Panama Firenze?
Check-out is at 11 AM.
Where is Grand Hotel Panama Firenze located?
Located in San Lorenzo, this hotel is within a 15-minute walk of Florence Botanical Gardens, Central Market, and Gallery of the Academy of Florence. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 1 mi (2 km). Strozzi - Fallaci Tram Stop is only a 5-minute walk and Statuto Tram Stop is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Hotel Panama Firenze Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Ich war sehr enttäuscht von meinem Aufenthalt im Hotel Panama. Das Zimmer war alt und wirkte stark renovierungsbedürftig. Die Wände, Teppiche und Gardinen waren teilweise abgerissen, was einen sehr ungepflegten Eindruck machte. Man merkt, dass das Ensemble früher einmal elegant gewesen sein muss, aber leider wurde es völlig vernachlässigt. Für den Preis hätte ich deutlich mehr erwartet.
The staff were nowhere to be seen at any point during my stay. There was no concierge service, no reception, no one to ask about anything or raise concerns with. If I’d known this I wouldn’t have booked this hotel!
The room was only cleaned once, not daily. The aircon was on full blast with no controls and no way to turn it off and the hair drier didn’t work.
que dire, l hotel pourrais etre tellement bien mais il y a du boulot, le bâtiment est bien mais des travaux sont a prévoir : armoire qui ne tiennent pas, prises defectueuses, portes qui ferment mal et difficile a ouvrir, climatisation qui ne fonctionne pas ou tres mail, wifi idem...Au fond de la cour c'est un amoncellement de dechets...La salle des petits déjeuner est laissée à l abandon. Petit déjeuner qui est supposé etre inclus dans notre réservation (d ou le choix de cet hotel) et qu'il est proposé au comptoir de la reception a 10 € mais oh surprise, il n'est pas possible de le prendre à lhotel. a fait des dépenses non prévvues en plus (5personnes x 5 nuits...)
La reception: personne, les cles sont laissées dans des enveloppes sur le comptoir, servez-vous, ring the bell if you need mais pas de cloche, de toute facon il n'y a quasiment jamais personne. Un numéro de telephone, oui mais on tombe sur un hotel a Rome, hotel de la meme chaine...
bref, un hotel à éviter le temps de tous les travaux soient réalisés mais le seront-ils ?
Booked for six nights and only stayed for one. There was no Wi-Fi in the property or air conditioning. There was also a poor level of safety with the main doors being left unlocked all night as well as the safe not working. While in the room there was an overpowering smell of damp and after being moved rooms there was still damp. Both rooms contained damp growing on the interior walls. No staff were present for the majority of the time and when they were present there was nothing they could do. Keys were left in a basket at reception for anyone to be able to access. Paid for breakfast however, there was no facilities available. No refund was giving when requested and one of the other guests had to go purchase food for breakfast. The phone number that was left for emergencies would never get answered meaning if something had happened then no one would have been able to do anything. This hotel was an absolute joke.
Llegamos y no nos dejaron pagar con tarjeta cuando ponía que si que las aceptaban.
El baño estaba sucio y la habitación era muy pequeña. Encontramos pelos en la ducha. El aire acondicionado no funcionaba tampoco. Bajamos a recepción a preguntar y nos dijeron que lo pusiéramos a 30 grados que era suficiente para enfriar.
Llegamos a las 9 de la noche y no había nadie en recepción (el check in era hasta las 23h). Subimos a la habitación y habiendo dejado el aire puesto aún hacía más calor que al medio día (más de 30 grados dentro de la habitación). Tuvimos que llamar a un teléfono y nos dijeron que el aire no funcionaba pero que ellos no podían hacer nada para solucionarlo.. que enviáramos un email. Es una estafa de sitio. No se cómo puede tener 3 estrellas..
Very awful, no staff no air conditioner no water, it is in summer and we have to sleep under 34 degree
The bed is full of bugs and I saw some rats
More importantly, many strangers knocked your door at mid night and ask you for money.
You will sleep more comfortable and safe even on the sleep
Don't stsy there!!! This was a horrible stay. We had an international flight and found out that the air conditioner didn't work and we found out the next day from staff that they have not been working for a while. Our room wasn't the only one. I was eaten up by mosquitos becaise we jad to sleep with our windows open. We had no water pressure in the morning and staff helped me to wash out my hair in other areas of the building. Staff at tge front drsk front desk is non existing but there is a phone number in case of an emergency. I called that number during the night and the person told me he would come in 10 min to liik at the air conditioner. When I called back 30 minutes later he said that this is the hotel in Rome. I had to use my xell phone to call be because the phone in our room had no cord tp ne plugged in. Many people left early leaving notes at the front desk that they had no water and aircondirioner. One of the workers quit thay day...said it was a horrible place to work, wasn't getting paid at times. I'm not surprised.
Dice que hay recepción las 24 horas y nunca se presentó, delo las llaves y decía que habláramos si teníamos dudas, otro huésped nos ayudó a hablar y cada quien agarraba la habitación que quisiera, incluso estaban llaves de habitaciones ya ocupadas y personas que muy noche no tenían habitación, malísimo servicio
Planned two day stay in Florence at the end of vacation, 2 rooms.
Had a horrible experience here, and ultimately had to book new rooms at a different hotel.
Many issues but the main ones were:
1. AC was not working in either room, and appeared to have been out of order for some time.
2. Room one smelled of mold and heavily of chemicals.
3. Room two had now working lights, except for two nightstand lights. Many light switches, none functioning og of mysterious purpose.
4. Contrary to information provided on hotels.com, there is no manned reception.
We did not get any email, and there was no information posted int he lobby about this either.
After wasting time in 38c degree heat, we discovered that it's self check in, with keys lying loose on the front desk.
5. We did not stay for breakfast, since we booked alternate accommodations. The breakfast area was dirty, and used plates, glassware and cutlery was stacked inside at 15.00 (3pm).
6. Toilet seat missing in one of the rooms, and stained towels where lying on the bed.
Nous avons séjourné deux nuits à l’hôtel Panama et l’expérience a été extrêmement décevante. La chambre était sale, avec des traces de moisissure et des toiles d’araignées, rien à voir avec les photos vues lors de la réservation.
L’un des critères principaux pour lesquels j’avais choisi cet hôtel était la climatisation, indispensable en période de forte chaleur. Malheureusement, elle ne fonctionnait pas du tout. Nous avons été obligés d’ouvrir la fenêtre, ce qui nous a exposés aux moustiques toute la nuit, rendant notre séjour très inconfortable.
Autre point problématique : à notre arrivée, la réception était totalement déserte, alors que le message d’accueil précisait qu’elle était ouverte jusqu’à 23h. J’ai dû appeler quelqu’un à distance pour obtenir de l’aide, ce qui est inacceptable pour un établissement qui annonce un service 24/24.
Enfin, nous avons payé pour une chambre d’hôtel censée offrir un minimum de confort, pas pour vivre une expérience digne d’une auberge sans service. J’ai tenté de laisser un message qui est toujours à ce jour resté sans réponse.
En résumé, une très mauvaise expérience qui ne correspond en rien à ce qui est présenté sur le site. Je ne recommande absolument pas cet hôtel.
This hotel is awful and not as advertised. It does not have:
- Air conditioning
- 24/7 reception
- Bar
- Room service
It also fails to meet the basic requirements of a hotel that shouldn’t need to even be advertised:
- there is no toilet seat on our toilet
- the room is dirty
- some lights don’t work
- power outlets are faulty and coming off the wall, which is not safe
- the safe is not attached to anything so if someone did break in they could just take the whole thing
- furniture is broken in the room
- there is no manager on sight and they don’t answer their phone
Do not stay here!!!
The AC definitely was not working. It felt like it was 100 degrees in the room it was suffocating. That in itself made the stay very uncomfortable for us.
Maria
Stayed 1 night in Jun 2025
Verified
6/10 Okay
Sebastien
15 June 2025
Liked: Staff & service
Disliked: Cleanliness, room comfort
Alors en premier le positif, très bien situé, les chambres sont grandes et le personnel sympathique.
Voilà c’est fait, pour le reste, la climatisation fonctionne mal, la baignoire est bouchée, la cuvette des toilettes cassée. Le petit déjeuner est correct.
J’ai passé 2 nuits horribles avec une chaleur étouffante dans la chambre.
I had a very disappointing experience during my stay at this hotel. Their website clearly mentions that the rooms have air conditioning, but when I arrived, there was none. I called the main office to ask about it, and they told me the hotel does not have AC, even though it was 80 degrees outside. I was left miserably hot and uncomfortable the entire time.
On top of that, the room had no fridge, so I could not keep any drinks or food cold. The room itself was small, old, and worn down. It did not match what was advertised online, and I would not stay here again.
Dette er hotel ganske enkelt for dårligt i forhold til prisen. Værelset havde en okay størrelse, men helt bart indrettet, en lille altan var en formildende omstændighed, men badeværelset var så småt (næppe meget over en meter i bredden) at man dårligt kunne stå og tørre sig efter et bad.
Hotellet meddeler, at receptionen er åben til kl 23, men den lukkede reelt hver dag kl 16 - efter kl 16 var der ikke en eneste ansat på hotellet. Vi måtte hjælpe nyankomne gæster med information.
Morgenmaden var helt simpel med dårligt brød - vi havde ikke bestilt glutenfrit brød til min mand på forhånd, så den første dag havde de ingenting. Da vi så bestilte det, var der glutenfrit brød de næste to dage, men den sidste dag havde de 'glemt' det.
Det mest positive ved hotellet var beliggenheden - det ligger i et stille område, tæt på et sporvognsstoppested, så man kan komme til Firenze centrum på få minutter.
Ficamos 2 diárias no hotel, porém não indico para ninguém. Chegamos para efetuar o check-in após as 20, boa tinha ninguém na recepção, encontramos apenas um envelope com o nosso nome na recepção a chave do quarto e instruções para efetuar o check-in, pediram para enviar a foto do passaporte por e-mail e deixar a taxa que municipal que é paga em dinheiro dentro do envelope no quarto.
O quarto era muro velho, tinha um cheiro muito forte de mofo, tomadas caindo aos pedaços, banheiro com vazamento, papel de parede caindo, quarto com indícios de infiltrações, passa uma tubulação pela parede onde faz um barulho grande no quarto, tudo horrível, nada do que mostrava nas fotos.
Eu entrei em contato com a Hotéis.com, porém não puderam fazer muito, entraram em contato com o hotel, porém disque o gerente só chegava às 09 da manhã do outro dia e que tentaria resolver.
No dia seguinte saímos bem cedo do hotel para conhecer a Pisa e depois conhecer a cidade, retornamos no final da tarde após as 18 horas não tinha ninguém na recepção para variar, no outro dia saímos cedo do hotel, não tinha ninguém para fazer o check-out, deixamos o envelope na recepção com as chaves do quarto e o dinheiro da taxa municipal.
Resumindo tudo, ficamos dois dias no hotel não vimos nenhum funcionário, hotel pouco seguro também.
Contrairement aux avis lus, nous avons eus une belle chambre, propre, sans aucun signe de saleté ou autre.
Le seul point négatif : quand le ménage a été fait, la porte n'a pas été fermée.
Mais sinon, le personnel très sympathique, accueillant!
La proximité de l'hôtel avec la gare (20 min à pied), et la Cathédrale de Florence (20-25 min à pied) est un grand plus et épargne les transports !
Nous n'avons pas pris l'option petit-déjeuner, car nous avons préféré tester les cafés sur Florence.
En general muy bien, cumple con lo que esperas. Creo que el baño podía estar un poco más limpio ya que encontré moho y caracoles. Pero de verdad de ahí en fuera estuvo bien, nos trataron bien y el cuarto estaba limpio.
Sergio Joshua
Stayed 1 night in Apr 2025
Verified
6/10 Okay
Sveinung
12 April 2025
Disliked: Staff & service
Room ok, bathroom not washed and was dirty. People working in the hotel were nice.
Nice balcony outside room that was very nice.
Breakfast was not up to north European standards.
Approx. 30 EUR each way to/from airport.