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Hotel Ville sull'Arno - Preferred Hotels & Resorts

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Tranquil elegance by the river Arno

Serenely situated along the picturesque river Arno, this tranquil oasis offers beautifully appointed rooms with stunning river views. Unwind in the luxurious spa, featuring an indoor pool, sauna, and steam room, or savor delectable meals at the on-site restaurant.

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is AED 895
AED 1,052 total
includes taxes & fees
10 Jun - 11 Jun

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved onsite.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 29 per night (in/out privileges)
  • Valet parking fee: EUR 29 per night
  • Pet fee: EUR 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa from 2 PM to 4 PM.
Property Registration Number IT048017A1I73NX4FT

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Ville sull'Arno - Preferred Hotels & Resorts have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Hotel Ville sull'Arno - Preferred Hotels & Resorts?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Ville sull'Arno - Preferred Hotels & Resorts on 10 June 2026 start from AED 895, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ville sull'Arno - Preferred Hotels & Resorts pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 45 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 29 per night. Valet parking is available for EUR 29 per night.

What time is check-in at Hotel Ville sull'Arno - Preferred Hotels & Resorts?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Ville sull'Arno - Preferred Hotels & Resorts?

Check-out is at noon.

Does Hotel Ville sull'Arno - Preferred Hotels & Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 99 per vehicle applies.

Where is Hotel Ville sull'Arno - Preferred Hotels & Resorts located?

Located in Campo di Marte, this luxury hotel is within 2 mi (3 km) of Via Vincenzo Gioberti, Uffizi Gallery, and Ponte Vecchio. Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella are also within 3 mi (5 km). Florence (FIR-Firenze Campo di Marte Rail Station) is 20 minutes by foot and Florence Campo di Marte Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 626 out of 791 reviews
Rating 8 - Good. 128 out of 791 reviews
Rating 6 - Okay. 28 out of 791 reviews
Rating 4 - Poor. 7 out of 791 reviews
Rating 2 - Terrible. 2 out of 791 reviews

Reviews

Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and clean with a river view. The room turndown service was a nice touch. Staff very friendly and courteous
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful stay here! It was a great and relaxing way to end our honeymoon! Thank you very much!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property within walking distance to outside amenities and historic scenery. Food was fantastic and all staff were extremely helpful. We have this on our list to come back in the future
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Overall, very good customer service, the room was exceptionally clean, fresh linen and towels everyday.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Good location a little out of hustle of the city centre, comfortable, clean. Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quaint, the food was very good, and the staff were very kind and accommodating
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the hotel is very stylish and comfortable and the restaurant is great. All of the staff were very friendly and helpful.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location. The staff was super friendly. The restaurant was welcoming. It’s all I look for and will definitely stay again when in Florence.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were incredible, very helpful and attentive. The hotel is very clean and the food was also was very good and reasonably priced.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring staff, great location, relaxing resort. Location made it easy to take our time by the pool in the morning, but still had a short trip to city center.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality, comfortable, and friendly.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Bradd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Absolutely fantastic stay in Florence at the Vill Sull'Arno. Located in a beautiful spot on the river and a lovely 20 minute walk into central Florence. Staff were so welcoming and we couldn't have asked them for anymore. Food was excellent at breakfast and dinner.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dalya

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms are big and clean. We absolutely loved the food at breakfast and at their restaurant for dinner. Very friendly staff and convenient shuttles to the city center. Highly recommend!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay. All the staff was amazing. Special mention for Lorenzo at the front desk!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Aiesher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel facilities along with bonus free bus to the centre. The staff are friendly and helpful. If you are staying with children Avoid ground floor rooms facing the river as the club across the way is quite loud till around 1.30am.
Stayed 1 night in Sep 2025
Verified

8/10 Good

william

Beautiful small hotel. Great staff excellent restaurant Very small pool. Shuttle.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property large room very nice Spa
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ancient property and a joy to stay in. The staff were particularly helpful
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and had a great view of the river and a nice balcony. Spa area was nice. Pretty far from the main tourist attractions thoufh.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Really fantastic time, staff were super helpful and we enjoyed the boutique style and atmosphere of the hotel.
Verified

10/10 Excellent

Ettore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean very well kept with friendly staff. Breakfast and restaurant very good. A great choice to stay while visiting Florence!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and very nice comfortable place
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to visit Florence and Relax Staff very friendly
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities
Super nice and beautiful rooms! Friendly staff and great restaurant next to the pool.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ultimate, decadent, romantic, hotel

We booked a suite for our honeymoon and we were not disappointed! The room was phenomenal, the spa was the ultimate way to relax after a day walking the streets of Florence, and the food was sublime. You will not regret your stay!
Stayed 2 nights in Apr 2025