Novella House

Property class: 4

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Close to Ponte Vecchio and Piazza del Duomo, Novella House has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Apartment

Frette Italian sheets, premium bedding, in-room safe, soundproofing

Comfort Apartment

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Superior Twin Room

Frette Italian sheets, premium bedding, in-room safe, soundproofing

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

A hotel room with a bed, bedside table with a lamp, a television on the wall, and a mirror.

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

A neatly made bed with pillows, a folded towel, and an open magazine on a textured bedspread.

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A bedroom with a double bed, a nightstand, a chair, and a table.

Superior Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

A hotel room with two beds, a chair, a table with a lamp, and a wall with framed pictures.

Superior Triple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed

View all photos for Apartment (Brunelleschi - Giotto)

A room with a checkered floor, a sofa, a dining table with chairs, a chandelier, and a painting on the wall.

Apartment (Brunelleschi - Giotto)

8.8 out of 10
Excellent
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Comfort Apartment

A spacious living room with a chandelier, a sofa, a dining table, and a view of the outside through large windows.

Comfort Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite

A hotel room with a balcony, a table with chairs, and a bed with towels.

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (Leonardo)

A hotel room with a bed, a red blanket, and a wooden door.

Apartment (Leonardo)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Novella House is near the airport and near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Visit our Florence travel guide
View more Town Houses in Florence
Map
Via del Porcellana 53, Florence, FI, 50123

What's nearby

  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    1 min walk - 0.1 km
  • A historic building with striped arches and a tall bell tower.
    Basilica of Santa Maria Novella
    3 min walk - 0.3 km
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    8 min walk - 0.7 km
  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    9 min walk - 0.8 km
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    10 min walk - 0.9 km

Getting around

  • Unità Tram Stop
    5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    6 min walk
  • Florence Airport, Peretola (FLR)
    25 min drive

Restaurants

  • The Fiddler's Elbow - Irish Pub
    2 min walk
  • Osteria e Vinaino Cicalone
    4 min walk
  • Ristorante Buca Mario
    3 min walk
  • Cafe dei Fossi
    2 min walk
  • Osteria Pastella
    1 min walk

About this property

Novella House

  • Upscale affittacamere near Ponte Vecchio
  • A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Novella House has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Tour/ticket assistance, a front-desk safe, and luggage storage
    • Concierge services, smoke-free premises, and an elevator
  • Room features
  • All guestrooms at Novella House feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Frette Italian sheets and cribs/infant beds (surcharge)
    • Rainfall showers, bidets, and free toiletries
    • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (27 inch wide door)

More

  • 1 building
  • 4 floors
  • Built in 1700
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Novella House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Novella House?

Check-in start time: 3 PM; Check-in end time: 7 PM. Late check-in is available from 7:30 PM– 8:30 AM for a fee of EUR 30.

What time is check-out at Novella House?

Check-out is at 11 AM.

Where is Novella House located?

Located in Historic Centre of Florence, this affittacamere is steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Ponte Vecchio and Piazza del Duomo are also within 15 minutes. Unità Tram Stop is only a 5-minute walk and Alamanni - Stazione Santa Maria Novella Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novella House Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 201 out of 349 reviews
Rating 8 - Good. 119 out of 349 reviews
Rating 6 - Okay. 22 out of 349 reviews
Rating 4 - Poor. 3 out of 349 reviews
Rating 2 - Terrible. 4 out of 349 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and comfortable room! We very much enjoyed our stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy place
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Beautiful small hotel in a great location with wonderful staff.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and larger than average and comfortable room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location! Staff was incredibly helpful and friendly, shoutout to Alex! Wish we could have stayed here longer. Book this place for clean, comfortable, and close proximity to Train, Market, and main Piazzas(+Duomo)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful apartment! I felt we were sleeping in a museum. With that authentic feel from the past comes with it a small but managable bathroom, kitchen and fridge, and lots of space. The air conditioners tried to keep up with the unusual hot temperatures. Staff was helpful, allowed us to store our luggage and the location was close to the train station, away (but not too far) from the more touristy area, area was safe.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff sorted any issues out promptly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff is wonderfully polite and helpful. 10/10 would recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo location and nice place to stay
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hause was clean and there were enough kitchenware to function in the kitchen like your home. You could run the dishwasher or wash the dishes manually. Neighbor hood had some noise for road construction, but it didn’t bother us. Rey close to supermarket, main train station, and other markets. Easy accessible to bus tracks and stations as well. It was a wise choice to take that house.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rooms are very nice. Excelent location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly People and nice location
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic large apartment in a great location for visiting city centre.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building well maintained, well equipped, lovely and very helpful staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is VERY kind and helpful!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great team very polite staff
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location is great (besides the work on the street right in front of the property. Close distance for walking to and from train station and attractions and restaurants. They were working both inside and outside on the building with construction starting around 7:30am - very noisy.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen & washer for laundry were very convenient. Bowl of complimentary snacks were thoughtful. High ceilings, large windows, and overall rustic feel. Multi-step way to get into property & numerous doors difficult upon arrival.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Convenient location for walking around Florence. Check in was easy. We did not see staff after check in but knew thetmy were available if needed.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy after hours check in. Great communication. Fabulous location, walking distance of all the citys hilights. The room facilities were great, breakfast basket, tea and coffee. Orange juice and water in the fridge.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable guest room. Located 5 minutes from Termini station and the metro. Flat and walkable for older folks.Many restaurants and good shopping nearby. The hosts are the best. Helping you to feel comfortable, and giving suggestions. Italy and its people are wonderful friendly and welcoming to a non Italian. Great vacation here.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novella House is a quaint, well-maintained accommodation that is close to little shops and restaurants. The Duomo and Santa Croce are each about a 20 minute walk from Novella House. Although it was 100° outside, the room actually somehow stayed cool. All of the staff members we encountered were helpful and kind. The comfort of the room exceeded expectations. This is a hidden gem!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I liked this place it was clean with all the necessary amenities. I personally didn’t like the vibe and it was not the picture that was described it was very renaissance Catholic Church vibes it even smelt like a church, the room was mustard yellow with creepy art, the bed was very thin, you could feel the springs but our overall experience was great. It was good for an overnight stay and the price you can’t beat. Loved the blackout wooden doors that helped us sleep in and they were also very nice about us checking out an hour late and holding our luggage. Like I said I can’t complain about our stay just the decor and wall color/style wasn’t my favorite but the stay for the price was amazing.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spacious apartment

Check in was only challenging because the hotel wanted passport identification and since we were checking in late they wanted it emailed or texted. Hotels.com blocks out the email addresses to keep the communication through their site which is a reasonable security measure. But the hotel was able to work with us and get us in when we arrived. The room was more spacious than I had imagined. It was very clean and the basket of goodies for breakfast was wonderful for us as we were just passing through. There was a washing machine and a full kitchen that we didn’t get to use, but will remember for future visits.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! It's really a full apartment with a separate living and dining area, updated modern and clean bathroom (although a bit cramped), a fully stocked kitchen with utensils, pans, and dishware, a washing machine, and a large bedroom with a comfortable bed and beautiful view of the city. We could LIVE here. The dining area had a huge wood table, where you could gather guests. The location was fabulous, as it was a 6-minute walk from Florence Central Train station, but a 10-minute walk to basically everything - all the squares, the museums, bridges, etc. The staff was friendly, but this is the only 4-star rating section, as they had a few missteps with us, including some of them not knowing where the electrical breaker was for the stove, how to turn on the washer, not calling us when a package arrived that we'd alerted them to (they did come back after hours to deliver it after we begged), etc., but NOTHING so serious as to make us not go back, as long as you don't need true 24/7 assistance. If you are planning on Florence, plan on this property, as it's really fabulous, as you can actually cook in the kitchen, and be really close to everything. We would absolutely return for an extended stay here!
Stayed 5 nights in May 2024