"My family of 4 (two adults and two kids ages 9 and 12) stayed at this hotel for 5 nights while on vacation in La Fortuna. Overall this hotel was a great option for our family to stay at while we were on vacation. This hotel is a great value and worth the money you pay to stay here.
The room- positives:
We had a relatively basic room that we were very happy with. It was HUGE and we had lots of space that was great for us. Room was very clean and well cleaned daily. It was very quiet and excellent for sleeping after a busy day!
The room- neutral/negatives:
-There is no fridge in the room and getting access to ice wasn't easy (just a super long trek from our room and they would give you a tiny amount.) The water from the tap also isn't cold so getting cold water was difficult.
-Apparently in La Fortuna there is a water shut off that happens nightly at 10:00 p.m. It would have been nice if the front desk had given us a heads up on this when we arrived. One night I wasn't able to shower or brush my teeth as planned!
Restaurant:
- We did not like the restaurant and I would recommend avoiding it. It's expensive and the service was not good at any time of day....breakfast or dinner.
The view from this hotel is amazing and the highlight for sure. From our room we had a clear view of the volcano and it was beautiful!!
Overall we were satisfied with our stay. It was good value. It wasn't luxurious by any means but it checked all the boxes of the things we needed."