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"Place was clean and comfortable."

"Hotel is beautiful. My issues was manly my room was very hot. Ac seem to barely blow. We woke up some at times at night very hot. "

"The staff was friendly and helpful and internet reliable but the place is really in need of a facelift carpet old and dirty bar ok but selection limited I know it is a Hampton not a Hilton but probably will. Look for better accommodation next time"

"I stayed at this hotel on May 15 and was very disappointed with my experience. I’ve stayed here three times before and never had issues like this, but this visit was completely different. The room was dirty when we arrived. There were dirty towels left on the floor, and the bathroom had bugs. I even grabbed a tissue and found worms on it. There were also a couple of small dirty towels in the bathroom that had worms on them as well. On top of that, the room only had one towel. When I called the front desk to request more, I was told I would need to go to the office myself to pick them up. I did not pick them up, but I was surprised they even expected guests to do that considering the condition of the room. For $330 a night, this felt like a complete rip-off. I expected a clean room and much better customer service. Very disappointing experience overall, especially since I had enjoyed my previous stays here."

"The resort itself was fine. The staff was very busy, a bit overwhelmed and slow as a result. The townhouse we were put in was dirty, outdated, with a broken family room tv, sliding doors that are impossible to lock or broken and bedrooms so very small with furniture too large, it was impossible to change in the bedroom. The doors did not stay open and u could not stand in bathroom at the sink with door open. We asked for someone to come out and fix tv, no one came. Garbage outside that smelled and no one emptied. The townhome needs a paint job and a good cleaning at the very least. Definitely not our best stay at Hawks Cay. "

"checkin was bumpy. both rooms werent ready at the same time and we were initially put into different building. I objected and they obliged but still had to wait for 2nd room either way. 1st room in furthest corner of resort, fan broken, a/c was repaired during 1st night & also the sliding door lock was broken and took some effort of 1hr wait for engineer to fix. we never opened it again because he said it might not lock if we did. 2nd room guests were happy woth their room except the party separation & wait to get in and settled. We also asked for more towels mid day 2nd day …the towels never arrived informed checkout. they really didnt seem bothered by it. cost alot with little value in my opinion."

"Large spacious room , very clean , great location with nice Tiki bar and pool. Beautiful view of the marina "

"Great place to stay. Staff was very friendly and helpful! "

"Yes"