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"Excellent"

"Very pretty, well run property."

"Everything good"

"The entire experience was just perfect. New Reno is beautiful in the rooms"

"Nice spacious clean King bed - room for us. The bed was comfortable; shower power was good. We like the spacious bar in the lobby area. Personable professional staff/"

"Really excellent hotel all around. Just as nice as a place far more expensive."

"It was a basic room, but nice and clean. The mattress was a bit saggy and the pillows were lumpy."

"The property is very old and dingy. I found the rugs to be dirty and the bathroom was moldy around the tub and shower. The TV only worked partially continuing to go in and out. I requested to change rooms and they did accommodate me to a better room. More than likely it is my last time at the hotel, even though it is very close to where I want to be."

"Friendly staff."

"The staff was awesome - I truly had no compliants"

"Billed as a four star property but things felt more three star. Eg: even the nicer rooms only have one sink, the gym was terrible, the towels felt threadbare etc. That said, dinner in their restaurant was fun (mostly because of the friendly service) and they have some nice art around the property."

"The room smelled musty. The walls were thin so I heard a lot hallway noise and noise from neighboring rooms."

"Veronica is an extraordinary staff member in the buffet area she made sure my waffles were PERFECT. I really felt taken care of, you need more people like her. She an “always and forever personality” I’ll never forget her. Good people salt of the earth"

"Good location; both safe and convenient. Front desk staff was cheerful and helpful. Housekeeping was accommodating. Parking and valet service was greatly appreciated."

"The star was friendly. The property was OK. The room was a stain, smell like cigars. It was marked on a chair stain mark the equipment in the fitness room was a bit rusty. I did not use the pool."

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"There was no water in the morning. The entire hotel had no water and so we weren't able to shower or brush our teeth before our event."

"Everything was great"