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"The Staff was friendly and accommodating. I had a small issue with the bathroom in my room and they corrected the issue immediately. I will stay here again. "

"Super clean and well maintained. Friendly staff when I checked in that evening. The only complaint was there were 3 staff in the office behind the desk talking when I approached the desk in the morning. No one asked if I needed anything or even emerged from the office. "

"Our room wasn't cleaned properly as anytime we stepped into the shower our feet were covered in dirt, furniture was covered in dust, bed looked stained and had signs of mildew, lamps were covered in something I couldn't recognize. No wifi despite it advertising free high speed internet. Signal on the television was constantly going in and out. Tv remote was also broken as some buttons didn't work. Shower was broken and had an exposed rusty nail. Food from whoever stayed in that room before was left in bags in the freezer, didn't want to touch out of concern as it looked like it had been there for a long time. Found room key cards left in end table. Fire alarm not mounted to ceiling properly was activated by steam due to poor ventilation."

"In the king sofa area not enough adequate lighting other than that my stay was great as usual the only place i stay when im in Lynchburg staff is friendly. Breakfast is quick and good"

"Lock on the microwave was stressful...and you couldn't adjust the time on the clock "

"Amazing staff, very clean and convenient"

"The room was spacious and clean. The staff were welcoming and helpful making sure my needs were met."

"We stayed at the Natural Bridge hotel seal years ago and enjoyed our stay. This time was such a disappointment that we will not go back again. The sheets were either dirty or stained. When i moved the night stand to plug my phone into the outlet, it was disgustingly dirty. The restaurant was a huge disappointment. The table had not been cleared yet from the previous patron, which was not a big deal until the server came over to clear it off. The server picked up the used glasses and then with her dirty hand from the used glasses picked up an unused glass and then put it back down on the table for us. Yuck! We had to ask her to replace it. I ordered shrimp tacos which came with 2 small shrimp in each taco, a barely a drizzle of some sort of sauce and a souffle cup with a relish for you to add to your tacos. Not worth the money. My spouse had wings and a salad. A couple of the wings were cold inside (not cooked to temp) and a small house salad. The drinks were inconsistent as well. It is a shame, the historic hotel is beautiful in structure but it is not being maintained for quality. "

"THe over all expereince was good. Breakfast was very disappointing. No hot food, and the fruit was way overripe."