2/10 Terrible
Ann
Traveled with partner
1 Jun, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible bait and switch! Long story short - NOTHING like the description or pitctures, which the check-in guy acknowledged! No coffee, coffee pot, no ice, no dishes, no silverware, NOTHING, not even shampoo. He told us we could drive down the street to buy what we needed, and "rent plates and silerware from them. We were lucky we had towels. In every case his words were, "some of our others locations have that, but not at this one", then finally said " we are not really a hotel". Seriously? Then what are you? The worst part? The bed was a twin - yes, one twin bed for 2 people! He laughed and said it was big enough for 2. What a joke! Even the confirmation email we received said "grab and go breakfast in the morning". NOPE! The front desk doesnt even open until 9. He was proud to tell us that most people leave before they open. Yes, we wanted to get out of this horrible place ASAP too. Never stay here! And, we wont be staying at any Extended Stay again!
Expedia, you should be ashamed of yourself for selling this piece of crap and allowing them to lie to us! Not sure I'll ever trust your site again.
Ann
Stayed 1 night in May 2024