Owners are absolutely ridiculous. As soon as your card is charged they couldn't care less about you. Both of our little girls slept on the sleeper sofa and both got lice for the first time in their life. Of course when asked about it they said the everything had been bleached and cleaned top to bottom before we got there, which was also a lie because their was toys, boards, and a beach bag left in some of the closets from the last people there. TV in the living room also didn't work. Knobs constantly fall off the pantry and kitchen drawers, one of the closet doors is coming off the track, hot water doesn't stay on long enough to fill a tub halfway up, ceiling leaks in this unit and the one next to it (when maintaince was notified they looked at it for about 2 minutes and said let me know if it gets worse) and these people had the nerve to tell us we would not be getting our deposit back because they had to do excessive cleaning!!! Sure wish the would've done excessive cleaning before we got there maybe our little girls wouldn't have gotten lice. We did check out an hour late, however when the man came to clean he said it was absolutely no problem because he could see I was in the middle of vacuming and shaking the rugs out anyway, he said he would just grab a coffee and come back. He said he appreciated it because most people didn't even do that. So we swept up, emptied all trash, vacuumed, cleaned the tubs, made the beds, cleaned the counters and fridge, ran the dishwasher, even put the thermostat back where found it. Left it cleaner than when we got there. I get an email two days later saying they had to clean so long that it really costed them over what the deposit was so they would not be refunding me anything. They even took it a step further and two days later emailed me what it cost them to treat the condo for the lice! As if it was our responsability to treat the place for the lice they already had! We will never be staying here again or recomending this place to anyone, please spend your money elsewhere where owners will actually try to make your stay enjoyable and not rip you off like these people