"Very disappointed in room. Needs updating. Mattress was not good. Basic amenities for the price. Floor was very noisy. Room was not ready on arrival. Light not working in bathroom. No power points at bed head."

"The elevator was out which was unfortunate due to having to lug our luggage up multiple flights of stairs. The room also looked nothing like the photos. Our linens were clean, but the room left much to be desired. It’s an old building, but the lack of maintenance and upkeep, it was not the best by any means. "