See all properties
Save

City Hotel West

3.0 star property
Pet-friendly hotel with 24-hour front desk connected to the convention center in Frankfurt

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for City Hotel West

Reception
Exterior
Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast area
Shower, free toiletries, hair dryer, towels
Reviews
3.0

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is AED 226
Price available on 26/05/2024

Explore the area

Map
Moselstr. 35, Frankfurt, HE, 60329
  • Popular LocationSkyline Plaza13 min walk
  • Popular LocationFrankfurt Christmas Market15 min walk
  • Popular LocationMyZeil19 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)18 min drive

Room options

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Vierbettzimmer

Hypo-allergenic bedding, minibar, in-room safe, desk

Vierbettzimmer

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room
Main Hotel Frankfurt City
Free WiFi
Restaurant
Bar
Room service
5.4 out of 10, (209)
The price is AED 479
AED 528 total
includes taxes & fees
24 Jun - 25 Jun
Main Hotel Frankfurt City

About the neighborhood

Frankfurt

Located on the waterfront, City Hotel West is in Bahnhofsviertel neighborhood and is connected to a shopping center. Alte Oper and Festhalle Frankfurt are cultural highlights, and travelers looking to shop may want to visit Skyline Plaza and Frankfurt Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle.
Visit our Frankfurt travel guideOpens in a new window

What's nearby

  • Skyline Plaza - 13 min walk
  • Frankfurt Christmas Market - 15 min walk
  • Römerberg - 16 min walk
  • Festhalle Frankfurt - 17 min walk
  • MyZeil - 19 min walk

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 18 min drive

Restaurants

  • Der Fette Bulle - 1 min walk
  • Starbucks - 2 min walk
  • Frittenwerk - 2 min walk
  • Kakadu - 2 min walk
  • XiaoLongKan Hotpot Restaurant - 2 min walk

About this property

City Hotel West

Hotel located in Bahnhofsviertel
Close to Main Tower and Alte Oper, City Hotel West provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Express check-out, multilingual staff, and free newspapers
  • A vending machine, ATM/banking services, and a front-desk safe
  • Concierge services, luggage storage, and tour/ticket assistance
Room features
All guestrooms at City Hotel West have perks such as separate sitting areas, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 41-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

Arabic, English, Farsi, French, German, Hindi, Lithuanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 41-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

City Hotel West
City Hotel West Frankfurt
City West Frankfurt
City Hotel-West Hotel Frankfurt
City Hotel West Hotel
City Hotel West Frankfurt
City Hotel West Hotel Frankfurt

Frequently asked questions

Is City Hotel West pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at City Hotel West?

As of 24 May, 2024, prices found for a 1-night stay for 2 adults at City Hotel West on 26 May, 2024 start from $65.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Hotel West?

There is free parking nearby.

What time is check-in at City Hotel West?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at City Hotel West?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is City Hotel West located?

Located in Bahnhofsviertel, this hotel is within a 10-minute walk of Financial District and Main Tower. Skyline Plaza and Frankfurt Trade Fair are also within 15 minutes. Central Station Tram Stop and Münchener Straß/ Frankfurt Central Tram Stop are within a 5-minute walk.

City Hotel West Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 5 out of 7 reviews" "

3.2/10

Cleanliness

5.0/10

Staff & service

4.8/10

Amenities

3.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked and paid for a quadruple room. My room had two single beds pushed together. My room absolutely stank of stale smoke. It had a fridge which would have been good if it worked. Constant noise all night. It’s in a rough part of town but I knew that already. The pictures aren’t of this hotel! Very dirty. Ended up checking out early and going home.

4/10 Poor

Axel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very competitive rates but no bargain. You definitely get what u pay for. On weekends sometimes in summertime there are extremely noisy block parties with thousands of people and DJs and bands. No way to sleep before 2 or 3 am. But maybe you wanna go down and join! Rooms missing even basic standards.
Stayed 2 nights in Sep 2023

6/10 Okay

Wahidullah

Traveled with family
Liked: Staff & service, amenities
The customer service was good
Stayed 2 nights in Sep 2023

2/10 Terrible

Thomas, Bad Langensalza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prostitution hotel!
DO NOT BOOK! As we arrived the police were arresting people outside of the hotel. The police warned us to not stay in the hotel. We followed the official recommendation to not stay in the hotel and cancelled our reservation as soon as we had found another hotel. The staff at City Hotel West, do not care about your safety or customer service and were not willing to reimburse us. This is, according to Frankfurt police, a prostitution hotel and I strongly discourage everyone to stay at this unprofessional and dirty establishment. In addition the area around the hotel is bombarded with sex shops and drug addicts. DO NOT BOOK!
Stayed 3 nights in Jan 2024

2/10 Terrible

Sotirios

Disliked: Cleanliness, staff & service, property conditions & facilities
Sehr schmutzig...laut .von einem besoffenen mitten in der Nacht geweckt.. danach noch mal vom rezeptionist..nie wieder...
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Erster Eindruck war ein extrem starker Geruch nach Zigarettenrauch. Nachdem ich gelüftet habe, habe ich einen Fleck unter dem Laken am Fußende gesehen, dazu etwas Asche auf dem Laken. Es gab nur Papierhandtücher, kein Duschhandtuch, kein Wasserkocher und schon gar nicht eine Willkommensflasche mit Sprudel. Später habe ich gesehen, dass im Erdgeschoss Getränke zum Verkauf standen. Das Mobiliar war teilweise defekt und notdürftig repariert oder mit Edding bekritzelt. Definitiv keine Empfehlung, auch wenn das Personal an der Rezeption sehr höflich war.