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Hotel Cristall

3.0 star property
Hotel with a 24-hour front desk, 9-minute walk to Frankfurt Trade Fair

Choose dates to view prices

Photo gallery for Hotel Cristall

Daily buffet breakfast (EUR 5.00 per person)
Hallway
Front of property
Reception
Lobby lounge
Hotel Cristall offers convenient shopping on site and a pleasant terrace for guests. In-room WiFi keeps everyone connected, and the computer station helps organize Frankfurt adventures. Previous visitors consistently highlight the staff's helpfulness during their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, blackout drapes

Single Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Ottostr. 3, Frankfurt, 60329

What's nearby

  • Skyline Plaza - 6 min walk - 0.6 km
  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 13 min walk - 1.2 km
  • Alte Oper - 16 min walk - 1.3 km
  • Römerberg - 20 min walk - 1.7 km

Getting around

  • Platz der Republik Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Asia Gourmet - ‬3 min walk
  • ‪Kamps Backstube - ‬3 min walk
  • ‪Quicker's - ‬3 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪Gleis 25 - ‬2 min walk

About this property

Hotel Cristall

Hotel near Skyline Plaza
Located close to Congress Center Messe Frankfurt and Main Tower, Hotel Cristall provides a terrace and shopping on site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A front-desk safe, tour/ticket assistance, and a TV in the lobby
  • A computer station, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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View from property

The Frankfurt Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.6 out of 10, Excellent, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 per person
  • Covered self parking fee: EUR 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Frequently asked questions

Is Hotel Cristall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Cristall?

Self parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Hotel Cristall?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cristall?

Check-out is at noon.

Where is Hotel Cristall located?

Located in Gallus, this hotel is within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair. Congress Center Messe Frankfurt and Main Tower are also within 15 minutes. Platz der Republik Tram Stop and Central U-Bahn are within a 5-minute walk.

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Reviews

Hotel Cristall Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 130 out of 286 reviews
Rating 8 - Good. 127 out of 286 reviews
Rating 6 - Okay. 21 out of 286 reviews
Rating 4 - Poor. 3 out of 286 reviews
Rating 2 - Terrible. 5 out of 286 reviews

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Included a great breakfast. Close to the train station.
Stayed 1 night in May 2025

8/10 Good

FLOR DE LIS

Liked: Cleanliness, staff & service, amenities
Location is excellent, right next to the train station. Breakfast is good, although more fruit options would be better. Towels could be replaced for new ones. Stairs may be an issue for old people but in general is a great option for a short stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm, with a great small breakfast. When available in a good price l, it's a great place.
Stayed 1 night in Apr 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the rooms are small but practical. It is really close to the train station which is great for a stop over before a long train trip. However it is too close to the riff raff that hang around the train station. I saw lots of open drug use and did not venture out after dark. Limited dining in the immediate area.
Stayed 1 night in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice but would not be good if you have difficulty with stairs. The elevator only stops between the room floors (ceiling height is very high so you still have to climb 10 stairs from the elevator). Area is not the nicest, but conveniently near the train station. You need to walk 2 - 3 blocks to find a nice restaurant.
Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Better thsn I expected. Good value for money.
Stayed 3 nights in May 2022

8/10 Good

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller service freundliches Personal
Stayed 1 night in Oct 2022

8/10 Good

Shakira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nught stay

Very conveniently located next to the main central station. There is also a tram stop that is a short walk away. Many options for food and drink within walking distance. Hotel staff was nice and friendly, the breakfast was decent, and the room and bathroom were clean. I do wish there was an outlet closer to the bed. Other than that, it was a good stay.
Stayed 2 nights in Jul 2022

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Area not the best
Stayed 2 nights in Sep 2025

10/10 Excellent

YUN YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent if you can avoid room 1 beside the lobby.
Stayed 2 nights in Oct 2025

8/10 Good

wing kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room clean, breakfast included, close to central station, food around the hotel
Stayed 3 nights in Sep 2025

8/10 Good

Lutz

Liked: Cleanliness, staff & service, property conditions & facilities
Alles super
Stayed 1 night in Sep 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was super convenient, less than 2 min walk to the main train station. Breakfast was the basics but good overall. Room was as expected. Grateful they let me check in a bit early. That was the biggest plus for me. Thank you.
Stayed 2 nights in Sep 2025

8/10 Good

Centenie

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.
Stayed 2 nights in Aug 2025

6/10 Okay

CARLOS

Close to the main train station, very bad area that made feel us unsafe, ideal hotel for a quick night sleep to catch up a train next day
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor la señora Mara habla español, italiano, inglés, alemán y las recomendaciones que me dio para visitar, gracias Mara! El hotel muy bien tenía Netflix, aire acondicionado, agua caliente y siempre se agradece iniciar el día con un desayuno como jamón, salami, quesos, yogurt, jugo, pepinillos, pan, croissant, café, leche y después tener los pasos, caminar mucho y hasta bajé de peso (lo utilizaré ahora como dieta) Y a unos pasos de la central de trenes, a una estación del aeropuerto. Lo malo, la zona alrededor hay vagabundos, huele mal pero nunca hubo ruido y dormí muy bien.
Stayed 4 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price. The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding. I would stay again and recommend to others without hesitation.
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Hotel Cristal. It was such a pleasant surprise as I just wanted to book an inexpensive hotel by the train station so I could crash after a late train in. The staff were all so friendly and accommodating, I was greeted with a large bottle of complimentary water, and the included breakfast in the morning was fantastic. The room was small but clean and updated, and the air conditioning worked great. The short walk from the train station to the hotel felt very safe (you can see the hotel out the side entrance of the train station) and I got a nice late meal half a block away. I wouldn’t go much further into the surrounding area alone after dark but it was a great place to spend the night before catching a train to the airport in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Sigrid

Liked: Cleanliness, amenities, property conditions & facilities
Lage direkt neben dem Hauptbahnhof. Nicht so sehr schöne Umgebung, aber super praktisch, weil wir mit dem Zug angereist sind. Sehr freundliches Personal. Check-in schnell und unkompliziert. Eine kleine Süßigkeit auf dem Bett fand ich aufmerksam. Zimmer mit Klimaanlage und TV sauber, kompakt, funktional, modern, hell und freundlich. Gute Betten. Seife im Badezimmer am Waschbecken und in der Dusche sehr praktisch. Sonnen- und Verdunkelungsrollos an den Schallschutzfenstern echt angenehm. Alles funktioniert einwandfrei. Frühstücksbuffet gut. War für uns für die Durchreise perfekt. Gerne wieder.
Stayed 1 night in Jun 2025

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食すばらしい

朝食の用意に清潔感を感じた。
Stayed 1 night in Jun 2025

8/10 Good

Kaspar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip Top, alles bestens. Einfach und sauber. Freundlich.
Stayed 2 nights in May 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verrassend prettig hotel in de wat ongure omgeving rond het hoofdstation van Frankfurt. Prima voor een overnachting en compleet met een ontbijtbuffet voor een héél schappelijk prijsje. Er is weliswaar een lift, maar die stopt op tussenetages dus je moet wel minimaal twee keer een stukje traplopen. Er is dubbelglas, goede verduistering en airco zodat je weinig van eventuele drukte buiten merkt. Stap je het hotel uit dan ben je ook meteen binnen 50 meter van het station. De inrichting is apart, maar best gezellig als je van kleurigheid houdt. De bedden waren prima en de staf vriendelijk.
Stayed 1 night in Jun 2025