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"Clean, high-tech, all you would need for a 2-3day stay at Chicago. I love how central it is to all the attractions. Bed is comfy & room is cozy. Only negative experience we had was being woken up at 7am or earlier due to an obnoxiously loud protest going on at Hilton Hotel next door, but I don’t blame CitizenM for it. Overall my husband and I truly enjoyed our stay! "

"A very chic small hotel for tourists. Well located in downtown Chicago. Have good amenities & very welcoming staff. Will definitely go back! "

"Very nice and clean great hospitality knows how to treat their guests."

"Great environment "

"Prime location of the hotel immediately by the River Walk in the Chicago Loop. Walking distance on Michigan Avenue, Millennium Park, Grant Park, Chicago Theater, retail and restaurants. Service at the front desk was good, especially by Daisy. The Plum Restaurant inside the hotel was superb. Great food, drinks and service."

"The hotel room was lovely and very clean. We had a great view of Lake Michigan and the Centennial Ferris wheel. My only complaint is that I should have asked for more pillows. The pillows are not firm and very soft, but they went flat all night. As a side sleeper, I needed about three of them. I liked the Daviness shampoo and conditioner, and the shower was nice. A clean bathroom is essential to me. We were a short walk from tons of stuff to do, and we walked to the Chicago Institute of Art easily. Safe area, friendly staff. "

"I enjoyed not paying resort fees, having only an overnight trip to see the French government. Breakfast include was a major plus. Will come back next time "

"Very clean. Nice people working there. Great location. Wonderful view from my room."

"The hotel is beautiful and full of history . We thouroughly enjoyed leaning all about it. The staff was very friendly and accomodating. Its a really busy place with many events going on but everyone was kind, patient, and seemed to enjoy doing what they do. We dud havd a smaller room than i was hoping for and the bathroom was very small and could have used some updating, but all in all we really enjoyed it and would definately stay again!"