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"The hotel was great."

"The phone is broken in room 336. Could not use it to call lobby or valet"

"I've stayed there before, and will again. The staff is great. The public spaces and room itself were very clean. The bathrooms in this hotel have a tub shower which has a very high side (knee-high in my case) to step over, and no grab rails. The bathroom in my particular room had no working ventilation and some cosmetic issues, which I reported on checkout."

"Amazing "

"This is the second time I’ve stayed there and it’s in a great location and the staff is friendly"

"Well I arrived at 2:02, my fault 52 minutes before check in at 3, they tried to add 27.50 to my bill. So I stood around, no one else checked in in the 58 minutes and the staff just sat and played with the phone. I was given a room on the highway and may have been the loudest room I have ever slept in at a hotel. The smell of marijuana filled the fifth floor hall. The rooms TV could not be turned off and needed to have the remote reset...the staff two different men could not do anything. I had to unplug the tv and its one station, this looks as if it has been an ongoing problem as the tv was unplugged when I got there. I did not stay for breakfast and the long term housing guests did not seem problematic. My room was older and dated and clean. I stay in many budget hotels and do not complain often, I was very unhappy here."

"We’re so excited that we found triple H ! Clean! Comfortable bed and pillows! Awesome staff! View!!!"

"This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did."

"room was alright but pool and hot tub was nice, breakfast was great"