"Breakfast good. I was put into a room in a separate building. Do not know why. It was very cold. I could not sleep. The wall unit was blowing cold air. I was crying. I put on my coat and wandered through the hotel until I found someone. They came and put a portable heater. This is a very nice property that is run to save money not to service the customer. "
"Elevator didn’t work to my first floor. Had to use a smelly and dirty stairway during the whole stay. 5pm check in time is really something that puts me in a bad mood right away !!"