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"The number one thing about this property is the staff! They are helpful, compassionate and so professional. This is the best place to stay before cruising out of Southampton. As you can imagine, they are constantly dealing with people who want to check in early after an overnight international flight, or who want to check out late because they can’t board their ship until after noon. They handle it all so well. Dining room was excellent and location allowed for quick walk to High Street and the historic walls. The property is beautifully renovated and very comfortable. "

"Friendly staff,clean room, free tea/coffee/ hot chocolate,free wifi."

"Great value"

"So convenient for cruise terminals "

"Excellent stay! Staff superb. Room lovely. Very relaxing."

"Staff are friendly. "

"Had a excellent stay. Pool attendant Louie was excellent at his job and diligent "

"After a long flight our room was ready when we arrived a couple of hours early. Perfect. The location was convenient. The room was fine, we did not make use of the available gin."

"Very good , rooms were lovely and clean and spacious . All the staff were friendly "