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"Absolutely magnificent experience! Everything was great! From professional service, to clean rooms and absolutely beautiful garden! "

"Such a great experience! We’ll be back. Warm welcome and excellent services! Room is clean with great view! Food is good. You can wear traditional Japanese clothes provided in the hotel which is a plus. There is a Mt Fuji observation deck on top of the building. We took really nice pictures there wearing traditional clothes. Public hot springs are clean with lake or Mt Fuji. There is a private one available for rent. "

"The room was very clean. The free shuttle bus service is excellent. The staff were very friendly and helpful. Good breakfast. Plenty to eat. Good trails to walk. A very good stay"

"Very big room, free parking, nice hot spring"

"Clean room, effortless check in, gorgeous location "

"Great property, great mountainside view rooms, great concierge services and great onsen!"

"Good service, nice place for stay with family."

"Quite location with friendly staff, within 10 minutes walking distance of the bus drop off location. Our mountain view room had Tatami Mats, which was a neat experience. "

"Great location . Very good service and all staff very courteous and efficient on their job . Excellent food presentation and delicious experience . Highly recommended for a great Japanese experience."