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Really nice hotel! Felt a little like home away from home. Staff is very friendly and even brought us chocolates made on Madeira. Roof top pool and view is amazing!

The location was excellent and Luis and his wife were very welcoming and helpful. I am very happy with my choice and hope to return.

One of the best experiences we have had traveling! Every detail was perfect and the staff were friendly, attentive and accommodating. I cannot say enough good things about the Reserve- bests Ritz, St Regis and Four Seasons for customer service:-)

This was my second time staying at Cliff bay and it was even more exceptional than the first. The have very low employee turnover so you are remembered which was very nice:-) The food is world class and the accommodations were amazing, I am already planning my next visit!!!

My husband and I stayed four nights and had a very positive experience. The staff was unfailingly friendly and helpful and allowed us to check in early. The hotel has a low density in terms of number of rooms and a relaxing atmosphere was prevalent. The breakfast buffet (included in price) was excellent and provided a good variety of good quality choices. The pool, while outdoors, was heated sufficiently to allow a swim even when the temperature was on the chilly side. The room was clean...

We loved everything about Quinta Jardins do Lago! The staff was fr

It was lovely fine days full of comfort from the always helpful stuff, gorgeous garden to walk and relax in, and a marvelous cliff overlooking the marina and sea of Funchal. The balcony/terrace was south oriented - full of flowers in pots, with a sunshade, table and chairs - lovely place to take a glass in the evening. The only small minus was a bit of possible noise from neighbour's room, but that wasn't a problem, rather just a notice.

The Hotel had a shuttle to and from the old town of Funchal which was convenient. The staff were all very friendly and helpful. This was the cleanest and most user friendly place that we have stayed at. I would recommend this Hotel to every one .

We had an absolutely wonderful stay at editory Ocean Way funchal . The rooms were very comfortable, we got a beautiful balcony with Ocean View that was spectacular. The hotel is definitely a five star . Love the bathrobes and the slippers to be able to go to the spa . Luxurious pool towels were provided. And special call out for Andrea, Mikaela and Sophia at the front desk, and Catarina in the restaurant. We prearranged a number of excursions and they helped us with all the arrangements. Great...

Everyone was very good about helping us. Really appreciated that everyone spoke English. Rooms were great..

The property was gorgeous and in a great central location. Their breakfast was superior and the rooms were very tidy and spacious. We would stay there again.

The level of service, courtesy and kindness demonstrated by the staff was the best I have ever experienced anywhere! The facilities were lovely, very clean, and spacious. Food in all four restaurants was excellent (especially the Med) with great variety and quality. And we loved the breakfasts! I would return in a heartbeat.

We stayed for 5 nights and it was perfect. Cleanest hotel we have stayed in so far. Location is great. Breakfast offered a nice variety and staff were friendly. We would recommend and stay again!

Clean room, nice garden view, very good breakfast

Perfect location. Great breakfast. Easy parking. Great services. Very clean and safe. Hot tub and pool were welcome after long hard hike in mountains of Madeira. Walkable area.