Find all hotels by Ascott in Futian from AED 345

"The room was clean and tidy. Service was excellent including welcome feelings from Front Office Layla and the Concierge staff seeing us off. Both were professional and supportive to offer us help without prompt. There was a drunken guest shouting and yelling on Day 2 @11pm and I immediately called the enquiry to ask what has happened. We didn't expect the front desk staff had a record of this and gave us a box of chocolate to apologize. Attention to details and I plan to come back again to stay. "

"Very helpful staff"

"This has to be my favourite hotel in Shenzhen with all its amenities and easy subway access, great staff and services plus walking distance to banks, malls, restaurants etc etc (all within 3-10 minutes walk). The breakfast buffet on the 23rd floor offers a great variety of choices with fresh fruits, salads to hot entrees and egg station, noodles station, bakery section etc etc. The subway station line 2,8,7) is right in front of the hotel entrance, less than 60 seconds walk. The B1 level also has a strip mall that offers shops and restaurants if you are in a rush! Within 8 minutes walk to the left of the hotel, you can find a large mall with fantastic array of 5 star culinary restaurants, from dim sum to specialty restaurants, want to try them all!! Special thanks to Daphne Du who quickly resolved a smoking issue and helped arranged a direct shuttle service to HKG. She even helped to recover a misplaced order from delivery to the wrong room. She demonstrated an exemplary service! Well done!!"

"The hotel boasts an excellent location, within walking distance of the underground shopping city link. It is conveniently situated right beside Shenzhen’s tallest building, making it easy to find and a great landmark reference. The staff are warm and welcoming, providing attentive service throughout the stay. The hotel’s restaurant also serves delicious food, offering a satisfying dining experience without the need to step outside."

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"Staff are very friendly, room keepers does great job also."

"Comfortable "

"Will definitely stay there again next time when we go to shenzhen"

"Absolutely amazing hotel. Very clean and modern. Staff were very friendly and helpful. Went above and beyond to help when needed their help. "