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"Excellent hotel in prime location within site parking. Friendly and efficient service. Very good value."

"The rooftop decks were not usable due to the heat. The views were not very good. The service was outstanding "

"Very nice hotel"

"Never have we stayed at a property that so exactly met expectations based on the booking website. We were greeted with the news of an upgrade and delighted by the welcome gift of a bottle of local wine. Our room was pristine, comfortable and spacious. I particularly liked that the two pillows on the very comfortable bed were firm and soft so you could choose your preference. Our water view was stunning and enjoyed our wine on the balcony. The staff is friendly and very helpful and the breakfast was tasty with quite a bit of variety. We enjoyed the splash pool on the top floor particularly since my husband is not a beach fan and enjoyed conversations with other guests. It's also a great place for a sunset cocktail. The young woman who checked us in gave us several suggestions for dinner. We highly recommend AlmyVita (amazing food and cocktails) and Salis. My only recommendation would be luggage racks. There was plenty of floor and closet space but no where to place bags in an elevated spot. We prefer not to place bags on furniture."

"Gem of a hotel with an incredibly helpful staff, huge, comfortable rooms and only 2 blocks from the Old Town neighborhood. Highly recommend."

"We had a great stay at Kanso rooms! The room was clean and the bed was extremely comfy! Staff was very helpfully and friendly! Easy bus route to get to Chania, but a car needed to get around to the rest of the island! Would recommend anyone to stay here! "

"This was our second trip to this property and we loved it. Great room, food, and the best customer service ever."

"Want to come back again, it was great! "

"Such a fabulous hotel for part of our honeymoon. We were given a beautiful penthouse suite upgrade. Thanks for the lovely cake and champagne! The staff were very friendly and helpful. Lovely breakfast. The pool and gym are great. Thanks for letting us use the pool and showers after we checked out too before we went to get our boat to the mainland. "