Skip to main content

Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and a 24-hour fitness center

Choose dates to view prices

Set in Galena's historical district, Best Western Galena Inn & Suites offers a full breakfast, a lobby fireplace, a spa tub, indoor/outdoor pools with sun loungers, free WiFi, luggage storage, and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Private bathroom
  • 30 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
9923 West US Route 20, Galena, IL, 61036

What's nearby

  • Grant Home - 8 min walk - 0.7 km
  • Grant Park - 10 min walk - 0.8 km
  • Belvedere Mansion - 13 min walk - 1.1 km
  • Dowling House - 17 min walk - 1.5 km
  • Old Market House - 17 min walk - 1.5 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬20 min walk
  • ‪Durty Gurt's - ‬3 min drive
  • ‪Paradise Bar & Grill - ‬3 min drive
  • ‪Kaladi's Coffee Bar - ‬17 min walk

About this property

Best Western Galena Inn & Suites

Hotel in the historical district
Free full breakfast, a fireplace in the lobby, and a 24-hour gym are just a few of the amenities provided at Best Western Galena Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and extended parking
  • A vending machine, a front-desk safe, and a computer station
  • A TV in the lobby, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Galena Inn & Suites include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Lobby
Wyndham Garden Galena Hotel & Day Spa
  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 949 reviews
The price is AED 325
AED 360 total
includes taxes & fees
1 Dec - 2 Dec
Wyndham Garden Galena Hotel & Day Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Galena Inn & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site, and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
The pool are could use some renovations but overall an ok place to stay and visit Galena.
Stayed 1 night in Aug 2025

4/10 Poor

Mark

Liked: Cleanliness
The staff was very nice and professional, however, the room itself was not the best. The TV was not working and the bed was extremely hard. The blankets were thin and scratchy.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean room, cool AC
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
I like the individual outside patio for each room.
Stayed 1 night in Aug 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Staff & service
Pool could be cleaner. Staff was good.
Stayed 4 nights in Mar 2025

6/10 Okay

Sofiya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not bad for a day for two
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

It was average.
Stayed 5 nights in Aug 2025

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Room was very in need of repair some lights were not working ,back door to balcony was previously broken into and was not repaired properly,chain latch on hall entry door was broken. The room was not cleaned properly and just not maintained properly for what they are charging.
Stayed 2 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very roomy and clean, but we ordered a king bed with fireplace, looking forward to the fireplace on a cold night. It only worked for a small time, then stopped. When i told staff they said they had someone in last week to fix it. Nothing was offered in the way of a discount on the room. This was dissapointing.😒
Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Liked: Staff & service, property conditions & facilities
You get what you pay for. It was cheap so I can't complain to much, as it was only $112 a night. However, the beds are very hard and after the second night, our backs will killing us. The room also had a musty mildow smell, thank goodness for the balcony door which keep that open helped tremendously! The whirlpool is is huge and awesome! Great shower as well!
Stayed 3 nights in Sep 2025

10/10 Excellent

Dewey L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was a total surprise! We wanted a cheap motel and knew that we could live with whatever we found. This motel could really improve its business with a bit of remodeling and cleaning of the outside. It looks shabby from the road. However, it was great on the inside. The breakfast area and hallway were very clean. Our room was huge and so clean! The beds were comfortable. The bathroom seemed new, and we lacked for nothing -- an iron, an ironing board, a new toilet, sink, and shower, and a hair dryer in the bathroom. It was all great. Breakfast was fine but could have used more warming. Juice, coffee, and waffles were great. We were pleasantly surprised and would go here any day!! Thanks to all.
Stayed 2 nights in Oct 2025

6/10 Okay

LISA

Disliked: Staff & service, amenities, property conditions & facilities
No water to drink on property. Vending was broken. Body wash was empty. Did not clean our room. Great water pressure in shower though. Overall not happy with our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king rooms were very nice. Like the entrance from the parking lot and you could sit outside your door
Stayed 2 nights in Jun 2025

6/10 Okay

Jesse

Liked: Staff & service
The room was clean. Decor is dated. Patio area for room needed cleaning. Indoor pool area was semi clean. Outdoor patio and pool needed cleaning. Looked unkept.
Stayed 1 night in Aug 2025

4/10 Poor

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. However, the lack of TV access was a definite issue.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean great price very nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Dec 2024

2/10 Terrible

Erica

Disliked: Cleanliness, amenities, property conditions & facilities
Was just dirty and uncomfortable pillows were horrible had a sore neck for a week after… I will not stay at a best western again
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Stayed in the ocean theme suite. Loved the room! The surrounding property is quite, nice woodsy-outdoors view from our room. Staff was friendly and very helpful when checking in/out.
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Room was clean and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price. Clean and friendly staff. Great breakfast! Will definitely stay again
Stayed 2 nights in Jul 2024

6/10 Okay

Frank

Disliked: Staff & service
After checking into the room and relaxing, another guest was given access cards to our room in which they opened the door. When checking out, was given a bill that belonged to another guest. Wi-Fi was very intermittent the entire stay.
Stayed 1 night in Jun 2025