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" Fantastic hotel, fantastic staff really good food and amazing location. The only thing be aware you cannot get there with a car so you have to park your car at the bottom of the mountain and take the gondola which was a great experience. It was a bit of a panic doll because Google maps said that you cannot get to the hotel. "

"Staff was little less friendly during breakfast.I had a train to catch and if they can opem the door early. Response was not nice. "

"Great place "

"We were visiting Zermatt for the day so we decided to park our camper van. Well we felt like a real bed and a shower and this hotel did not disappoint! The bedding was so comfortable. The rain shower was a dream! And the heated floors were lovely. Also so close to train station! And wishhhh we hadn’t already eaten dinner because the Italian restaurant looked incredible. But we did have a nice cocktail before bed. Staff was very friendly and all spoke English. "

"Clean "

"Staff was very friendly and helpful, breakfast has many options and kept up well, location is perfect for hiking and other activities in the area, parking was very easy, the room was a bit tight on space but all the other positive things made this not a problem. "

"The view was just absolutely stunning!!!! Super nice owners. Had an amazing stay. Don’t hesitate to book this place!! "

"This is older hotel, but staff were very friendly, easy walking to any transportation and many restaurants."

"We stayed at the Waldhotel for two nights where we enjoyed hiking and the amazing scenic views of the Alps. Hotel had breathtaking views of the Alps. The staff was very friendly and helpful. Our room was large and updated. We did have a challenge figuring out all of the electronics to get the lights on and shades closed."