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"Service is excellent with efficiency and warmth. Only part was the glitch of receiving club lounge information was not written properly leading to miscommunication that I had booked my stay inclusive of club benefits and it was a shock to me when i checked in. Considering i have a young child and hotel breakfast was part of the plan. Hopefully this review will remove the glitch message and lessen guest's overall stay experience."

"I was impressed with the helpfulness, friendliness, and professionalism of the staff, most especially with Mr. Harry Hong and Boyeon Choi. Mr. Hong and Ms. Choi provided me with helpful answers to my questions and gave me information about the local area. In summary I'm pleased with my stay at Hotel Cappuccino, and I'm planning to stay there again when I return to South Korea."

"I have stayed at many 5 star hotels before, and this hotel was the best one I have ever stayed by far! It made my stay so enjoyable. I was so impressed and am planning to stay there next time I am in Seoul."

"Stay was wonderful all the staff members were so nice, courteous and helpful. Hotel was beautiful and loved the bowing statue up front and the views off the top flows. Will definitely be staying here again when I’m back in Seoul "

"Amazing! The staff were so friendly and lovely. Had the best 3 weeks can't wait to visit again next year "

"Fantastic breakfast buffet Huge shower with rain head Corner suites a little larger"

"Very comfortable!"

"Sauna"