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"Service is excellent with efficiency and warmth. Only part was the glitch of receiving club lounge information was not written properly leading to miscommunication that I had booked my stay inclusive of club benefits and it was a shock to me when i checked in. Considering i have a young child and hotel breakfast was part of the plan. Hopefully this review will remove the glitch message and lessen guest's overall stay experience."

"Great location, pleasant experience "

"I have stayed at many 5 star hotels before, and this hotel was the best one I have ever stayed by far! It made my stay so enjoyable. I was so impressed and am planning to stay there next time I am in Seoul."

"Friendly staff, love to been able to have coffee maker in room"

"Great breakfast!"

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"Stay was wonderful all the staff members were so nice, courteous and helpful. Hotel was beautiful and loved the bowing statue up front and the views off the top flows. Will definitely be staying here again when I’m back in Seoul "

"Very pleased on the location, options on the lounge were great. Breakfast was very good. Would highly recommend, however , our room was given to us one hour earlier than check in and unlike other hotels I have stayed at all my life , we were charged a fee. Never seen that before. "

"Amazing service "