"Upon arriving I was told my reservation was not found and booking through a 3rd party (Expedia) it sometimes cancels on its own. After some “searching” they found it and said I got the last room. When I finally got into my room the lock would not work and this was a problem since I’m a single mom with young kids. I was told it’s fine you need a key to unlock the door and only the staff have access to this. I was very unsettled and not heard. I had to prop a chair under the handle for safety."
"Everything was excellent until checkout. I had a legitimate question about charges/bill. I was told one thing at check in and a different thing at check out. The front desk called to the manager to help her answer my question. From the time she came out from the time she returned she was nothing but bothered, rude and unprofessional. I was polite and simply asking about my bill and how it differed from what I was told at check-in. I wasn't asking for anything other than an explanation. When I...
"Upon arrival we were assigned a parking space in front of our room. Unfortunately, a guest staying in the neighboring room was constantly parked in our space which left us parked in front of the laundry/bathroom. I pointed it out to the front desk attendant but it was not resolved during our two day stay."
"Property is conveniently located near restaurants and a downhill walk to the shoreline. We had a suite and the shower water pressure was really light - hard to get a good rinse but probably good for the environment. The curved sofa looked cute but the bottom cushion didn’t stay in place and wasn’t comfortable. The bottom sheet kept coming off the corners of the bed when we were sleeping. Daily housekeeping services were definitely lacking. They missed two days out of four and the other days...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.