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"Unless you like to walk with bags from a distant public parking and take your bags up the stairs to the front desk, it was really troublesome to us. This hotel is located in a street that is walkable only. The hotel instructions were to drop off the bags at the main door, but after doing that we were told by front desk that most likely we will get a 200e ticker because there were cameras filming on the street. We park our vehicle at the public underground parking in especific a parking reserved for the hotel, but it was 4 stories down (-4). The closest elevator to the hotel was out of service so we had to walk to the opposite side to come up to ground level and walk back aprox. 600 ft. Once we got to the hotel main entrance we had to go up the stairs aprox 14 steps. The we were told that there was a hotel service elevator three steps down at street level, but you had to use a door ring so the front desk can give you access. After check in, you have to go down another short stairs until you reach a 2 person elevator which is a short stair up. When got to the room it was like 200 set with a rest room for a skinny person. The comode was behind the br door so close to the wall that you have to seat sideways. This hotel once you get in is well decorated and had walls and floors made of marble stone. The breakfast was good, but not included. We use the service elevator which is accessed thru the dinning room after check out. Unless you like this hassles, I do not recommend this one"

"The staff was the greatest. From morning crew to midnight crew. They were all helpful and courteous. Very respectful and best of all friendly."

"Beautiful hotel "

"Fantastic hotel in the old town centre , bedroom was large and very comfortable , great service from the team and breakfast was excellent ! Parking close by ….which was an added bonus, very happy to return or recommend"

"Quite clean and efficient"

"Fabulous facilities and location!"

"Room is comfortable. Staff in check in was good. My key did not always work last night and this morning. I was afraid to go out later last night in case my key doesn’t work and there’s not always someone at the reception desk. No staff this morning at 10 am when I left. I just left the key at the desk."

"Had a great shower with good water pressure and very hot water. Small room, but tidy and clean. Very close to everything. Would stay again."

"Whilst walking the Camino Frances, it was a welcoming stay from Alberques. Very good location, restaurants, shopping and bars are all working 10 mins walk. There are no washing machines here, but I was welcome to go to one of their other properties to use their facilities at no cost. The Air conditioning was inconsistent, noisy and did not cool the room. Other than that, I had a good stay. Victoria, at the front desk was very helpful with directions, speaks English, French and Spanish."