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"Really nice and super clean "

"Staff very nice Room very clean"

"Specifically came for the pool and gambling but pool wasn't accessible needed a late checkout but wasn't able to receive it.I was also here March 1st for my wife's birthday and we discovered blood on the sheets after we we came back from a great dinner at the steakhouse on the 17th floor and gambling my wife was freaked out and NO magic happened for me 😞😢but management transferred us to a new room at 1:30 in the morning,we had to gather all our things and move to another room mond you I was in boxers and my wife in lingerie.got in new room and all she wanted to do is shower and go to sleep.. total mood killer. Great property but customer service is lacking or maybe I shouldn't expect the level of service I receive at Vegas properties."

"I’ve stayed at the Hilton Chicago many times, and I keep going back because it is always a great experience. The staff is great, making check in easy and using the amenities easy. The property is clean and well maintained, so it feels luxurious, and it’s right downtown in the loop so you have easy access to anything you may want to experience in Chicago. I highly recommend the Hilton for any trip or staycation in Chicago."

"room small but clean and adequate - TV with only analog picture, not very sharp - no room temperature control, but room was comfortable - bathroom tiny"

"Easy check in quiet"

"Breakfast menu was disappointing. Bed and room were comfortable and quiet."

"Very nice, clean, and safe. Friendly staff and the rooms are nice and clean as well. No on site parking, but you can load and unload at the hotel so that makes it a bit less of a hassle. Great spot for a stay to enjoy Chinatown for certain and within a 15 minute walk to Wintrust Arena for any events."

"Kitchen should be kept clean at all times."