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"Very nice historic hotel close to everything"

"One of the rooms smelled of cigarette, even though it had a nonsmoking sign, but the staff kindly, changed my room upon request."

"Great location and near the action for this very nice town."

"Lovely hotel in the French countryside. Spacious room, very comfortable bed. Excellent shower. Appreciated the balcony outside the room plus seated areas in the garden and patio with loungers for relaxing. Very tasty breakfast. Free onsite parking. Extremely helpful staff (apart from bar manager). Good onsite restaurant. Only 2km into town where there are plenty of shops, bars and restaurants. Good base for exploring the general area and close to canoeing and train de la Rhune. Couple of negatives. When I book a double room I expect to get a double bed not two singles pushed together - that's a twin room. Shower had no soapdish / shelf so nowhere to put products."

"Very convenient for arrival by bus from Biarritz airport. Very friendly and helpful staff at Reception and everything you need is provided for a self-catered stay. The studio apartment we booked for 4 people comprised a sofa bed and bunk beds but we hadn’t anticipated a sofa bed! It was ok, just not super comfy for sleeping on for 5 nights. Air conditioning was a real blessing! Overall great value for money!"

"All ok"

"The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us. "

"Excellent! We will come back."

"We enjoyed our brief stay at Mosaik Hotel. We were welcomed by a lovely lady in Reception who helped us park our car, store our bikes and offered to help with any questions or information. Our family apartment was a good size, comfortable, clean and equipped as described. The air-con was much appreciated as it was very hot during our stay and the hotel location is ideal for shops, restaurants, transport and the beach. "