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"It’s very handily placed for the arena, football and city centre, the train station is a 10 minute walk. The hotel has its own parking but will try to charge £15 for the privilege, it’s worth a prior phone call to get ‘complimentary’ parking. The public areas are nice and clean but the rooms are a little tired and the bathroom could do with a refurb. The balconies overlooking the Tyne are nice. Breakfast was a bit of a shambles as juices, coffee and hot buffet all ran out and left people queueing. Also if you have children in your party this info won’t be passed to the breakfast staff so they’ll not have them on your list. Could be better overall but okay and at the right price I would go back."

"Good location. Quite expensive for such a Small room. very hot. No a/c and windows couldn’t be opened. The hairdryer was coated in a sticky substance. I won’t be returning"

"This being our third visit to this hotel the rooms were quite good, our bed was tired, towels were worn, bathroom facilities were also tired, a good refurb would be the order of the day. It's a shame we only found out about the reduced breakfast price as well were checking out. We shall no doubt return, as this hotel is smack right where you want to be."

"First time staying here, we were there for 2 nights. Reception staff were lovely, really friendly every time we spoke to them and even had a laugh on the phone. Proper nice vibe. Breakfast staff felt a bit abrupt though, like you were being rushed while eating which wasn’t great. The room itself was beautiful, at the top floor. That said, the stairs nearly finished me off and the blast of heat from the radiators… I almost joined the ghosts up there. Speaking of which, the place definitely has a bit of a spooky feel. The courtyard was stunning, really peaceful, and room service was great, super friendly again. Only weird thing was we had to prop the window open with a bottle. Overall, really nice stay with a few quirks… and yeah, a couple of spooky things did happen 👀 also I think the staff got sick of me asking about dessert of the day and being disappointed it was lemon tart!"

"Great breakfast "

"All good "

"didnt have breakfast "

"Lovely hotel and great location"

"We had a great stay at ramside hall , lots of facilities to use ,"