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"Room is clean and the location of the property is lovely. My only complaint is the elevator. It doesn’t feel safe. and the corridor when you get off the elevator smells like trash. "

"They had a fire the night before our check in so there was no indoor pool to use and also no breakfast prpvided & without cable tv & wifi due to the fire. Overall we had a really good experience though. "

"Not that clean. We were killing about 15 flying bugs in the bedroom at night"

"Pros: an indoor and outdoor pool, conveniently located, free parking Cons: both pools were very cold, hot tub was drained, carpet was very stained, continental breakfast was boiled eggs and sliced bread, no cleaning service was provided, we had to take out our own trash, get toilet paper and a trash liner from the lobby. The lobby employee couldn’t answer any questions about the pool being locked during the day. "

"Elevators did not work. My wife is handicap. Had to go up the steps twice got to the check-in and the guy Norris for the first three minutes before they came to us."

"Everything was great!"

"Clean Room, Beautiful hotel. Excellent view of Gatlinburg from our room."

"Room was not touched while we were there. Had to put trash in other bags. Our floor was not clean. The door to the balcony had gaps around it which is a fire hazard. There is not a closet in the room, just hooks on a wall. Never saw staff cleaning anything."

"El estacionamiento un poco incómodo, pero excelentes instalaciones"