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"Staff, beautiful decor, super clean."

"Excellent!!!"

"Wonderful and clean room. Staff were friendly and helpful. 25 minute or less walk to major sites. Was nice to feel at the edge of the city for less noise and view of the river but still walkable to everything. "

"Very helpful staff"

"All the hotel staff was incredibly nice. And the hotel itself is beautiful! My partner and i walked, yes walked, everyday to the city center - do not recommend as an everyday thing ! - and Villa Neroli was a nice place to come “home” to after an adventurous day! "

"I came for a week from the US to visit my daughter who's studying in Florence for a semester. Her study abroad advisor recommended the Social Hub. The location was great - walking distance to her school (SRISA), SMN train station, etc. The coffeemaker in the room was a big plus for me; the hot water pot was a nice bonus. We had the buffet breakfast once - delicious. Room was clean. Property was lovely and clean. Staff were courteous and helpful -- called a taxi for me back to the airport which arrived in minutes."

"They have good bar great selections. Breakfast needs improvement. Hot items were cold all the time. "

"Great staff. Friendly and helpful. "

"The service and hospitality that the staff provided. Shout out to the senior gentleman who wears a spectacle, he was so attentive and ensure our stay was smooth. Also the lady who was wears a red glasses, very friendly. The breakfast spread was also a delight with wide varieties options. A great start of the day after the breakfast. Thanks for the welcoming gift and making our stay memorable. "