Find all hotels by Best Western in Gatwick

"Perfect, clean and tidy. Perfect for a stay before you fly out of Gatwick "

"Breakfast ($$$) not.good, and certainly.not.good.va!lue!"

"All suitable for what we needed "

"No breakfast, no evening meal, shower only had 2 settings: off and burn you alive. Towel radiator leaked onto electrical wires. Moved me to another room where another guest entered the room (using the same key code) as I stepped out the shower. Mattress had an interesting feature where a spring poked in my back. I think Basil Fawlty provides a better service. "

"Very convenient location adjacent to departures, but small room for 2 people. Ok for 1 night"

"Room was perfect, nice and clean and staff very helpful. "

"The hotel is clean and attractive with good facilities. Unfortunately my experience was not good, my room lost power at 9pm, I reported it to reception and was asked to wait at the bar while they investigated. After an hour the receptionist informed me they could not restore power to my room, I said that I was not happy to stay in a room without electricity and asked to be moved to a different room but was informed they were fully booked. So I had no choice but to check out at 10:30pm to try to find alternative accommodation, the receptionist was not abke to refund my stay when I checked out and was told the reservations manager would do it the following day. I have called the hotel today but the reservations manager is not at work, so now I am chasing Hotels.com for a refund while they liaise with the hotel and am faced with a 24-72 hour wait for a refund. I am sure if you stay at the Guildford Manor Hotel and Spa you won't face similar issues, but my experience has been a bad one. "

"Great pool, small gym but efficient, onsite restaurant a bonus. Good breakfast."

"Ideal for short stayover between flights. Excellent location. Staff could definitely be friendlier, especially evening staff. Clean and practical rooms"