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Citadines Connect Georgetown Penang

4.0 star property
A tranquil urban escape in Downtown George Town where travelers can explore nearby hidden gems and return to a peaceful sanctuary

Choose dates to view prices

Citadines Connect Georgetown Penang in Downtown George Town offers a peaceful retreat. Relax in the Japanese garden, cool off in the outdoor pool, or stay fit at the gym. Free WiFi keeps you connected, and multilingual staff provide local recommendations.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is AED 315
AED 352 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Studio Executive At Block A

Down comforters, in-room safe, individually decorated

Studio Executive At Block A

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
2 bedrooms
Down duvet
Private bathroom
Hair dryer
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B | Down comforters, in-room safe, individually decorated

Deluxe Studio , 2 Twin Beds At Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room , Muliple Beds At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room , Muliple Beds At Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Deluxe At Block B

Studio Deluxe At Block B | Down comforters, in-room safe, individually decorated

Studio Deluxe At Block B

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive With View At Block A

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedoom Executive At Block A

Down comforters, in-room safe, individually decorated

2 Bedoom Executive At Block A

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
2 bedrooms
Down duvet
Private bathroom
Hair dryer
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Studio Classic At Block A

Down comforters, in-room safe, individually decorated

Studio Classic At Block A

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin At Block A

Studio Executive Twin At Block A | Down comforters, in-room safe, individually decorated

Studio Executive Twin At Block A

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Studio Without Window At Block A

Down comforters, in-room safe, individually decorated

Twin Studio Without Window At Block A

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Private bathroom
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Twin At Block A

Down comforters, in-room safe, individually decorated

Studio Twin At Block A

  • Sleeps 2

View all photos for Executive Studio At Block A

Down comforters, in-room safe, individually decorated

Executive Studio At Block A

  • Sleeps 2

View all photos for Classic Studio At Block A

Shower, hair dryer, slippers, bidet

Classic Studio At Block A

  • Sleeps 2

View all photos for Executive Twin Studio At Block A

Shower, hair dryer, slippers, bidet

Executive Twin Studio At Block A

  • Sleeps 2

View all photos for Two-Bedroom Executive Room At Block A

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room At Block A

  • Sleeps 4

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4

View all photos for Studio Executive With View At Block A

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

  • Sleeps 2

Studio Deluxe At Block B

  • Sleeps 2

About the neighborhood

Located in George Town, Citadines Connect Georgetown Penang is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
Map
No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

  • KOMTAR showing a skyscraper, a city and city views
    KOMTAR
    2 min walk - 0.2 km
  • 1st Avenue Mall
    3 min walk - 0.3 km
  • Prangin Mall
    3 min walk - 0.3 km
  • Chit Tiau Lor Ban San
    7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site
    12 min walk - 1.1 km

Getting around

  • Penang Sentral
    26 min drive
  • Penang Intl. Airport (PEN)
    26 min drive

Restaurants

  • Drunken Gelato
    2 min walk
  • St. Giles Executive Lounge
    3 min walk
  • Gama Hawker Stalls
    2 min walk
  • Starbright Coffee
  • Good Friends Never Bojio
    2 min walk

About this property

Citadines Connect Georgetown Penang

Upscale hotel near KOMTAR
Citadines Connect Georgetown Penang provides amenities like a garden and a gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • Coffee/tea in the lobby, a water dispenser, and a 24-hour front desk
  • Smoke-free premises, multilingual staff, and outdoor furniture
Room features
All 143 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 50-inch Smart TVs with satellite channels
  • LED light bulbs, housekeeping, and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 km
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 28 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 45 for adults and MYR 28 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

Is Citadines Connect Georgetown Penang pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Connect Georgetown Penang?

Check-out is at noon.

Where is Citadines Connect Georgetown Penang located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. 1st Avenue Mall and Prangin Mall are also within 10 minutes.

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Reviews

Citadines Connect Georgetown Penang Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 9 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

Reviews

10/10 Excellent

Lai Leen

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and helpful, the room is clean and the location is good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive and helpful. They made my time in Penang that much more enjoyable. It is also a very comfortable hotel. The location is right in the center of all the attractions I wanted to see. 10/10 would come here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025

8/10 Good

Joanna Chung Yan

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, close to many famous eateries, walking distance (10-15min) to the famous mural streets, and only steps away from two grocery stores for souvenirs. Friendly staff and room is fairly clean. My only small complaint is the room and its bathroom are quite small, no counter space for toiletries and not enough hooks in the bathroom to hang towels and clothes.
Stayed 2 nights in Oct 2025

8/10 Good

Vasily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

10/10 Excellent

Jia Yuan Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

8/10 Good

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather Joy

Liked: Cleanliness, amenities, communication
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Ka

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, room comfort, communication
The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Close to good food.

A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.
Stayed 4 nights in Oct 2024

8/10 Good

Jolene

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Overall very good experience in the hotel as staff was friendly and check in was smooth and fast. The hotel is also at a very convenient location, walkable to centre of Georgetown and restaurants. Bed was comfortable but wish there was thin and thick pillows to choose from. Shower head was leaking and bathroom door cannot be closed initially during our stay. Housekeeping did not replace hand towels on 2nd day and 3rd day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Triena

Liked: Cleanliness, room comfort, communication

Excellent!

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

Good Location

I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.
Stayed 3 nights in Dec 2023

6/10 Okay

Glen

Disliked: Communication

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

6/10 Okay

CHANGYONG

Liked: Cleanliness, property conditions & facilities
The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.
Stayed 3 nights in Aug 2023

2/10 Terrible

Tang

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice professional hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kian Tiong

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2025