Citadines Connect Georgetown Penang

4.0 star property
Hotel with free local shuttle, steps from KOMTAR

Choose dates to view prices

Photo gallery for Citadines Connect Georgetown Penang

Garden
Restaurant
Reception
Exterior
Exterior
Citadines Connect Georgetown Penang in Downtown George Town offers a peaceful retreat. Relax in the Japanese garden, cool off in the outdoor pool, or stay fit at the gym. Free WiFi keeps you connected, and multilingual staff provide local recommendations.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 256
AED 287 total
includes taxes & fees
16 Sep - 17 Sep

Room options

Available filters for rooms
Showing 19 of 19 rooms

Deluxe Loft, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 88 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Executive Studio

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Studio (with View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Classic Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Deluxe Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Twin Studio

  • Sleeps 2

Studio Executive With View

  • Sleeps 2

Studio Deluxe Twin At Block B

  • Sleeps 2

Two-Bedroom Executive Room

  • Sleeps 4

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4

Executive Studio

  • Sleeps 2

Studio Twin

  • Sleeps 2

Classic Studio

  • Sleeps 2

Deluxe Room Double At Block B

  • Sleeps 4

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About the neighborhood

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • Penang Times Square - 3 min walk - 0.3 km
  • 1st Avenue Mall - 3 min walk - 0.3 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.3 km
  • Gurney Drive - 3 min drive - 2.3 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • Starbright Coffee
  • ‪Matcho Cafe - ‬2 min walk
  • ‪四囍糖水 - ‬1 min walk
  • ‪Lobby Lounge - ‬3 min walk
  • ‪Sweetbar Cafe - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

Upscale hotel near KOMTAR
Citadines Connect Georgetown Penang provides amenities like a garden and a gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • An elevator, coffee/tea in the lobby, and multilingual staff
  • A water dispenser, smoke-free premises, and outdoor furniture
Room features
All 143 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 50-inch Smart TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 km
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of 14 September 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on 28 September 2025 start from $87.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Georgetown Penang pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Connect Georgetown Penang?

Limited spots are available.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Connect Georgetown Penang?

Check-out is at noon.

Where is Citadines Connect Georgetown Penang located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. 1st Avenue Mall and Penang Times Square are also within 5 minutes.

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Citadines Connect Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 76 reviews
Rating 8 - Good. 24 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to restaurants and food markets and shopping mall
Stayed 4 nights in Aug 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, room comfort, communication
Great location!
Stayed 7 nights in Aug 2024

6/10 Okay

Jae Shin

Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in Apr 2025

8/10 Good

Vasily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Stayed 2 nights in May 2025

10/10 Excellent

Serina

Liked: Cleanliness, room comfort, communication
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

10/10 Excellent

Jia Yuan Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather Joy

Liked: Cleanliness, amenities, communication
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Chi Chong

Liked: Cleanliness, amenities, property conditions & facilities, communication
The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!
Stayed 1 night in Feb 2023

10/10 Excellent

Ka

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean. Convenient location
Stayed 3 nights in Jun 2024

6/10 Okay

MASAHIRO

隣の部屋のシャワーの音が聞こえる
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

8/10 Good

Wan Yuan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel room is clean. The hotel staff is friendly and helpful. Will consider again for next time.
Stayed 3 nights in May 2023

10/10 Excellent

Justin

Liked: Cleanliness, room comfort, communication
The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Friendly and helpful staff. Good ambience

Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.
Stayed 4 nights in Feb 2023

8/10 Good

Hanwen

Liked: Cleanliness, room comfort, communication
环境挺好的,位置也方便楼下有很多吃的。但是有跳蚤……住的头两天没问题,第二天打扫过后,晚上睡一夜好几处被咬了。
Stayed 3 nights in Sep 2023

8/10 Good

Jolene

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run
Stayed 3 nights in Dec 2023

8/10 Good

Li Choo

Liked: Cleanliness, room comfort, communication

Very good stay!! will come back again!

very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!
Stayed 2 nights in May 2023

10/10 Excellent

Triena

Liked: Cleanliness, room comfort, communication

Excellent!

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

6/10 Okay

Glen

Disliked: Communication

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

8/10 Good

Shi Hua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower
Stayed 1 night in Apr 2023