Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
This hotel is situated in the city center.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Swiss Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nearby to town area, reasonable price and a walking distance to food hawkers. Available parking lot. Also next to a mosque for those would like to perform prayers.
Very strategically located, walking distance to many food outlets and tourist attractions. The staff are friendly, but a bit lack in term of facilities. No small fridge in the room, and only one plug point to charge your phones.
Pros: cheap, clean, good water pressure, location.
Cons: limited tv channels (no local malay channel. At least can put Astro Ria), no mineral water in the room (they provide cukko water dispenser outside the room)
Excellent stay. The hotel is just near;
- most of the attractions, walking by distance.
- the night street market and full of bar / lounge.
A very lively area by day & night.
Location: 4/5 (If you are into Chulia Street and the various heritage zones, then this area is good enough)
Cleanliness: 4/5 (Generally clean in and out of the hotel)
Service: 4/5 (Nothing to shout about either, checking in was fine and room service was barely used so can't really comment much)
Amenities & Facilities: 4/5 (Everyting was working fine, and the usual toiletries are provided)
Room: 4/5 (Slightly small but decent enough to sleep in)
Peter
Stayed 1 night in May 2019
Verified
6/10 Okay
Verified traveler
21 May 2019
Liked: Cleanliness
Simple, épuré, sans plus. Salle de bain minuscule.
Only cleaniless. Very inconvenient don't hv lift. Very irritating & noisy when hearing malays praying. Worst was booking confirmed 2 rooms for twin sharing but when checking in they gave us double bed. After long arguing, they just gave 1 twin sharing. This type of service cannot b accepted
I enjoyed my stay at this hotel, staff are really friendly, rooms are very clean. The location of the hotel is very convenient as most of the shops, restaurants and bars are just within walking distances. I will definitely choose this hotel again for my next trip to Penang! :)
Good location and provide ample parking space. The drawback is the hotel condition where the bed and pillow are uncomfortable and the furniture and carpet need to refurnish as it is old already.
Good stay, comfortable. The room is only small in size & not sound proof, noises could be hear from outside. And limited parking lots. First come, first serve basis.
Verified traveler
Stayed 2 nights in Dec 2018
Verified
8/10 Good
Stefan
5 December 2018
Liked: Staff & service, room comfort
Small room, but quiet and clean. Friendly staff. Internet not the best but good enough for guest who staying for a night or two. Only thing missing was a fridge. Fridges are not available in any room. That's not good for guest that like to stay more then just 1 or 2 nights.
Location is also ok. There are restaurants , small shops and even 7 eleven in walking distance.
Stefan
Stayed 7 nights in Nov 2018
Verified
6/10 Okay
Tie
4 December 2018
Okay
Overall satisfactory. Few facilities need to be improved - 1) air-conditioning, like auto control, on & off, caused the room heaty & noisy, 2) TV power point also not good, sometime have contact.