Aparthotel

Luxfort 118 Service Suites

Property class: 3

Choose dates to view prices

Located close to Gurney Plaza, Luxfort 118 Service Suites provides a grocery/convenience store, shopping on site, and 3 coffee shops/cafes. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, Edo Ichi, offers lunch and dinner. Fitness classes and Pilates classes are offered at the gym; Luxfort 118 Service Suites also has a hair salon, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a hot tub.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Suite

A modern bedroom with a large bed, two bedside tables, a coat rack, and a painting on the wall.

King Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Suite with Sea View

A hotel room with a bed, a TV, a desk with a lamp, and an air conditioning unit.

King Suite with Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

A hotel room with two beds, a flat-screen TV, a desk, and an air conditioning unit.

Family Suite

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

A hotel room with a bed, a bathroom, and a view of the outside.

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Three-Bedroom Suite

A hallway with a wooden floor, a round mirror, and a small potted plant.

Three-Bedroom Suite

  • Sea view
  • 116 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds

View all photos for Two-Bedroom Suite

A hotel room with a bed, a TV, and a desk with a remote control.

Two-Bedroom Suite

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Located in Tanjung Bungah neighborhood, Luxfort 118 Service Suites is connected to a shopping center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Traveling with kids? Consider PKSA Penang Water Sports Centre, or check out an event or a game at Penang Youth and Sports Complex. Visit our George Town travel guide
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Map
118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang, 10470

What's nearby

  • A marina with several boats docked, including a white boat named 'Atlantis' with a blue canopy.
    Straits Quay Mall
    16 min walk - 1.3 km
  • A city skyline with tall buildings along a waterfront at dusk.
    Gurney Drive
    17 min walk - 1.5 km
  • A forest illuminated with colorful lights, including hanging lights and ground lights.
    Penang Avatar Secret Garden
    2 min drive - 1.6 km
  • A package of fish muruku with text in multiple languages and a warning label.
    Gurney Plaza
    2 min drive - 1.9 km
  • Gurney Paragon
    2 min drive - 1.9 km

Getting around

  • Penang Sentral
    36 min drive
  • Penang Intl. Airport (PEN)
    36 min drive

Restaurants

  • No Eyed Deer
    5 min walk
  • Aunty Q Recipe Kitchen
    1 min walk
  • Kare Sama
    1 min walk
  • Edo Ichi Japanese Cuisine 江戶一日本料理
    2 min walk
  • Aji Noren Japanese Restaurant
    4 min walk

About this property

Luxfort 118 Service Suites

  • Family-friendly aparthotel near Gurney Drive
  • Close to Gurney Plaza, Luxfort 118 Service Suites provides a grocery/convenience store, shopping on site, and 3 coffee shops/cafes. For some rest and relaxation, visit the hot tub. The on-site Japanese cuisine restaurant, Edo Ichi, offers lunch and dinner. Fitness classes and Pilates classes are offered at the gym; Luxfort 118 Service Suites also has a hair salon, an arcade/game room, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool along with sun loungers
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • An elevator, multilingual staff, and a gift shop
  • Room features
  • All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
  • Extra conveniences in all rooms include:
    • Extra futons (surcharge) and free cribs/infant beds
    • Bathrooms with showers and bidets
    • 32-inch LCD TVs with premium channels
    • Separate sitting areas, separate dining areas, and kitchenettes

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Frequently asked questions

Does Luxfort 118 Service Suites have a pool?

Yes, this property has an indoor pool.

Is Luxfort 118 Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Luxfort 118 Service Suites?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Luxfort 118 Service Suites?

Check-out is at noon.

Does Luxfort 118 Service Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 80 per vehicle applies.

Where is Luxfort 118 Service Suites located?

This family-friendly George Town aparthotel is located in the entertainment district, within 1 mi (2 km) of Gurney Plaza, Straits Quay Mall, and Gurney Paragon. One-stop Midlands Park Centre and Pulau Tikus Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Luxfort 118 Service Suites Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 80 reviews
Rating 8 - Good. 33 out of 80 reviews
Rating 6 - Okay. 8 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay, highly recommended
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
清潔だった。水も4本あり。
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Mid Week Romantic Sneak

Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Semua ok
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Stayed 1 night in Jun 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

泳池很冷，但這樣便宜，不要苛責了。員工好好啊！

酒店的管理其實非常好，負責的職員或經理均能及時回應問題，而且房間打掃得十分清潔，一塵不染，論整潔，很是令人滿意。而且，我們事前還要求了供應電飯煲，酒店職員也預先為我們準備。酒店最強的是下面就有個超級市場，想體驗婚前生活的小兩口子外出旅行，可以天天往超市買菜回家，然後躲在酒店房間自煮自吃。體驗一下新婚時候，兩口子彈盡糧絕，家徒四壁的甜蜜生活，因為這酒店的裝修真的很BASIC。不過，以這樣的價錢，還要求甚麼？ 失分之處在於： 房間的設計很平淡，家具簡單，若多住幾天，會覺得很孤清。另外，房間的佈局因為大廈本身的圖則設計古怪而顯得奇詭。除了睡房方正，起居室和飯廳都奇形怪狀，長住不是辦法。 酒店（或曰這個樓盤）的住客泳池十分陰冷，想下水游泳，總是冰凍得離奇，游不了半小時就要上岸。太冷了。 酒店是位處民居大廈，所在位置下面有商場，但店舖不多，食肆你住三天就全部吃完。走路去附近街區的店面吃吧？檳城白天的太陽猛烈，望一眼已不想走。所以，要住這裏，最好還是租車，或者出門就召Grab Car。
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Liked: Amenities
チェックアウトの１日前の日、一日中 ホテルカウンターがクローズしてました。こんなこと普通はありえない事だと思うけどどうなんでしょうか？
Stayed 24 nights in Jan 2020
Verified review

6/10 Okay

菩通
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便社區，有超市，食店，有停車，會再次入住
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Stayed 10 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

ペナンの 生活体験

洗濯機や乾燥機迄揃っていてうれしかった。
Stayed 7 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

悩んだ時にはこのアパートメントで

ペナン長期滞在の際は毎回利用させてもらってます。食事、買い物…全てここに滞在すれば徒歩圏内だし、タウンやビーチに行きたい時はバス停も目の前にあります。あと、何と言っても洗濯機と乾燥機が部屋に常備されており、洗剤まで付いてるので主婦としては助かります。周りに同じ様なコンドミニアムが続々と建ち始めてますが、私はこちらがおススメです。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下にモールがあったり、近くにレストランなどもあり食事には困らなかったです。また、ガーニープラザも車で7-8分と利便性の高い場所にあり助かりました。受付のマレー人のスタッフも親切でした。
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was okay :) clean friendly people, good swimming pool....
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Good location.Amenities were good. Reception was helpful and friendly
Stayed 17 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切でしたし、綺麗で とても良かったです
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place, extremely convenient: you will be granted free parking and the nearest supermarket is just a lift ride away :-) the complex also has a gym and a swimming pool. Communication with the staff was very smooth and fast. If I have to find a flaw, the apartment has not enough pots and pans if you want to cook for yourself.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Reception is really helpful & room is clean & comfortable.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Routine trip home away from home.

Trip back home. Place was great as usual.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Spacious for family

Spacious room and big kitchen for 4 people stay or a small family members. Cold Storage and lots of restaurants nearby all in walkable distance. Toilet paper can have more for comfort for the tenants next time if possible . Tight security system so it’s very safe to stay there. It’s very near to go to town as well and to the quay . Overall very good experience to stay , will book the same place in future if travelling to Penang next time
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value but at some price

I did not stay long enough to be able to claim that I can truly assess the quality of Luxfort 118. But long enough to note that access is a major problem for anyone with any handicaps. There were too many steps to get to and from the elevators to our car. Getting hot water was an issue because I kept forgetting that it is not "on tap", I had to hit the button 5 minutes before use. The place is quite far from the historical area of Georgetown.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 편안한 숙소.. 식당,슈퍼마켓,은행, 교통 등 주변시설 이용 Good! 강추!
Stayed 16 nights in May 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mixed feelings

Agree with other reviewer. My room was dark and felt like a bunker. One window total and it was in bedroom facing a wall. 5th floor rooms are near pool but also have a walkway around the perimeter making it unsecure to open windows. Very limited tv options in English. I liked the location as it is more residental and a short bus ride away from major shopping but empty mall was bit creepy. Lady at checkin was very friendly and helpful.
Stayed 10 nights in May 2018