Find all hotels by Novum Group Hotels in Germersheim from AED 211

God breakfast, Clean room

I would like to downgrade this hotel for the rude female receptionist who refused to get me ice for my diabetes medicine today, but the breakfast was 6 star, so it took my rating back from 4 stars to 5 stars. I still recommend this hotel and found the ice I needed anyways, although the Proseco on the buffet maybe slightly warmer. :p

The lake view was special!

I liked everything except a missing fridge and not enough space for my toiletries in the bathroom.

Just super nice hotel

I loved the location and cleanliness of the facility. Staff was very helpful and friendly. Will use them again the next time I go there.

Good stay.

Everything is spectacular, stuff, room, breakfast, location

I didn’t speak German and the front desk staff were so helpful and spoke great English. The included breakfast was so delicious. You couldn’t beat their location. It was in the middle of everything. My daughter is at the university there so when I visit I will stay there.

The Desk Staff provides excellent customer service, very helpful. The restaurant has good food and service. Housekeeping can be scheduled if you want.

I found the Thermostat to be very confusing. I believe a small sign with a brief explanation on how it works and how to adjust it would be appropriate and very helpful. Maybe one of those QR codes that carries you to different languages to explain. I’m 65 years old and never seen anything like it. More options on something to eat other than just pizza in a little oven would be nice. Maybe some cold cut sandwiches.