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"Clean and pleasant "

"Absolutely amazing! Every single staff member was amazing! Even the people stood outside! This is my 13th time to Dubai and by far one of the best hotels and the hospitality was amazing!"

"Lovely hotel with easy access to JBR beach and surrounding areas. Staff were friendly and accommodating and room cleaned to a high standard. They also threw in a surprise cake for my partner’s birthday which was a lovely touch to our stay. Would definitely recommend the Sofitel if you are looking to stay in the JBR area"

"The best stay we ever had for a while. Peaceful , clean , helpful and kind staff. We celebrated our anniversary and also had the baby with us it was amazing . The kid area specially the pool is great and me and husband enjoyed a lovely time and food. It’s a shame I couldn’t try the ottoman spa as we didn’t have time but I visited and wow it’s really breathtaking. The management is the best I’ve seen so far in Dubai and I’ve been to so many 5 stars . "

"Clean room Helpful and friendly staff Good location! "

" This was my second stay at JA Ocean View Hotel, and once again the experience was exceptional. The hotel consistently delivers a high standard of comfort, service and professionalism, making it a place I return to with complete confidence. Particular recognition is due to Mostafa. On arrival, he remembered me from a previous stay. Nothing makes a guest feel more valued than being recognised and welcomed back in this way. He made checking in super easy. I arrived with an injury and was travelling alone. Mostafa was exceptionally helpful in ensuring that I was comfortable and supported throughout my stay. His assistance was thoughtful, discreet and genuinely kind, and made a significant difference to my experience. JA Ocean View Hotel, and in particular Mostafa, continues to set a benchmark for quality. "

"Excellent in every way. Staff are well-trained, professional, and friendly. Quality of food is also excellent."

"The food was great and the proximity to the parks. The theme was very novel out family loved it!"

"Good customer service"